Front Office Manager Jobs in Norwalk, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Orange, CA (15 miles from Norwalk, CA)
- 2 days ago
- Orange, CA (15 miles from Norwalk, CA)
- 2 days ago
service What are we looking for?...
- Rancho Palos Verdes, CA (19 miles from Norwalk, CA)
- 3 days ago
- Rancho Palos Verdes, CA (19 miles from Norwalk, CA)
- 3 days ago
Maintain positive guest relations at all times. Resolve guest complaints, ensuring guests complete satisfaction....
- El Segundo, CA (18 miles from Norwalk, CA)
- 3 days ago
- El Segundo, CA (18 miles from Norwalk, CA)
- 3 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Orange, CA (15 miles from Norwalk, CA)
- 3 days ago
- Orange, CA (15 miles from Norwalk, CA)
- 3 days ago
Strong guest service orientation in order to ensure high guest expectations....
- Hawthorne, CA (15 miles from Norwalk, CA)
- 4 days ago
- Hawthorne, CA (15 miles from Norwalk, CA)
- 4 days ago
Responding to and resolving guest service requests....
- Irvine, CA (21 miles from Norwalk, CA)
- 7 days ago
- Irvine, CA (21 miles from Norwalk, CA)
- 7 days ago
Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job....
- Hawthorne, CA (15 miles from Norwalk, CA)
- 8 days ago
- Hawthorne, CA (15 miles from Norwalk, CA)
- 8 days ago
Location: Courtyard Hawthorne/LAX TownePlace Suites Hawthorne/LAX Life as a Front Office Manager: Defining and implementing front desk objectives and procedures....
- Los Angeles, CA (10 miles from Norwalk, CA)
- 9 days ago
- Los Angeles, CA (10 miles from Norwalk, CA)
- 9 days ago
Services Operations Location The Westin Los Angeles Airport, 5400 West Century Boulevard, Los Angeles, California, United States, 90045 Schedule Full Time Located Remotely?...
- West Hollywood, CA (19 miles from Norwalk, CA)
- 16 days ago
- West Hollywood, CA (19 miles from Norwalk, CA)
- 16 days ago
Front Office Supervisor SUMMARY The Front Office Supervisor is responsible for assisting the Director of Front Office in managing the day-to-day operations for guest reception, guest services, reservations...
Assistant Guest Services Manager
- Los Angeles, CA (10 miles from Norwalk, CA)
- 22 days ago
- Los Angeles, CA (10 miles from Norwalk, CA)
- 22 days ago
Act as a liaison between the house car operations and hotel management, ensuring efficient service....
Assistant Guest Services Manager
- Beverly Hills, CA (21 miles from Norwalk, CA)
- 23 days ago
- Beverly Hills, CA (21 miles from Norwalk, CA)
- 23 days ago
Act as a liaison between the house car operations and hotel management, ensuring efficient service....
- Yorba Linda, CA (15 miles from Norwalk, CA)
- 23 days ago
- Yorba Linda, CA (15 miles from Norwalk, CA)
- 23 days ago
Position Overview: The Guest Services Supervisor will be responsible for overseeing the Bag Drop, Practice Facilities, and Cart Barn areas at Yorba Linda Country Club....
- Fullerton, CA (10 miles from Norwalk, CA)
- 30+ days ago
- Fullerton, CA (10 miles from Norwalk, CA)
- 30+ days ago
If you are passionate about fitness and a person who wants to change lives every day for an UNBELIEVABLE company then keep reading! Gold's Gym Socal and its affiliated clubs are growing fast and...
- Long Beach, CA (11 miles from Norwalk, CA)
- 30+ days ago
- Long Beach, CA (11 miles from Norwalk, CA)
- 30+ days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Guest Services Manager - Swing/PM Shift (EXEMPT) - Embassy Suites - LAX South
- El Segundo, CA (18 miles from Norwalk, CA)
- 45+ days ago
- El Segundo, CA (18 miles from Norwalk, CA)
- 45+ days ago
Complete knowledge of hotel operations preferred. Pay Range: The annual pay range is $67,000-$75,000 and is based on applicable and specialized experience and location....
Demographic Data for Norwalk, CA
Moving to Norwalk, CA? Find some basic demographic data about Norwalk, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Norwalk, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Norwalk, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Food Safety
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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