Front Office Manager Jobs in Laguna Niguel, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Yorba Linda, CA (23 miles from Laguna Niguel, CA)
- 6 days ago
- Yorba Linda, CA (23 miles from Laguna Niguel, CA)
- 6 days ago
Position Overview: The Guest Services Supervisor will be responsible for overseeing the Bag Drop, Practice Facilities, and Cart Barn areas at Yorba Linda Country Club....
- Orange, CA (17 miles from Laguna Niguel, CA)
- 7 days ago
- Orange, CA (17 miles from Laguna Niguel, CA)
- 7 days ago
Strong guest service orientation in order to ensure high guest expectations....
- Garden Grove, CA (18 miles from Laguna Niguel, CA)
- 11 days ago
- Garden Grove, CA (18 miles from Laguna Niguel, CA)
- 11 days ago
service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job....
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 16 days ago
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 16 days ago
Life as a Front Office Manager: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules....
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 17 days ago
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 17 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Fullerton, CA (23 miles from Laguna Niguel, CA)
- 18 days ago
- Fullerton, CA (23 miles from Laguna Niguel, CA)
- 18 days ago
If you are passionate about fitness and a person who wants to change lives every day for an UNBELIEVABLE company then keep reading! Gold's Gym Socal and its affiliated clubs are growing fast and...
Resident Services Manager - Halcyon House
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 19 days ago
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 19 days ago
Summary of Position: The Resident Services Manager will assist and support the Community Manager in overseeing and managing the resident services aspects at each community, while always...
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 21 days ago
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 21 days ago
of operating supplies, and proactive monitoring of guest service scores and comments....
- Lake Forest, CA (5 miles from Laguna Niguel, CA)
- 22 days ago
- Lake Forest, CA (5 miles from Laguna Niguel, CA)
- 22 days ago
Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling...
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 30+ days ago
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 30+ days ago
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
- Garden Grove, CA (18 miles from Laguna Niguel, CA)
- 30+ days ago
- Garden Grove, CA (18 miles from Laguna Niguel, CA)
- 30+ days ago
Front Office Supervisor 4.0 4.0 out of 5 stars 12015 Harbor Boulevard, Garden Grove, CA 92840 What's in it for you Insurance enrollment available from DAY 1! Paid time off available from DAY 1!...
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 45+ days ago
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 45+ days ago
Submit daily report to Guest Services Manager (written or verbal)....
Front Desk Manager - Franchise
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 60+ days ago
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 60+ days ago
Job Requirements Must have Hilton experience, especially ON-Q or PEP The Front Desk Manager plays a crucial role in ensuring the smooth operation of the front desk area, serving as the first point...
- Garden Grove, CA (18 miles from Laguna Niguel, CA)
- 90+ days ago
- Garden Grove, CA (18 miles from Laguna Niguel, CA)
- 90+ days ago
Supervise the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing....
Demographic Data for Laguna Niguel, CA
Moving to Laguna Niguel, CA? Find some basic demographic data about Laguna Niguel, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Laguna Niguel, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Laguna Niguel, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Motivating
- Hospitality Management
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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