Front Office Manager Jobs in Costa Mesa, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Irvine, CA (10 miles from Costa Mesa, CA)
- 2 days ago
- Irvine, CA (10 miles from Costa Mesa, CA)
- 2 days ago
Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job....
- Corona, CA (23 miles from Costa Mesa, CA)
- 8 days ago
- Corona, CA (23 miles from Costa Mesa, CA)
- 8 days ago
Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling...
- Yorba Linda, CA (15 miles from Costa Mesa, CA)
- 18 days ago
- Yorba Linda, CA (15 miles from Costa Mesa, CA)
- 18 days ago
Position Overview: The Guest Services Supervisor will be responsible for overseeing the Bag Drop, Practice Facilities, and Cart Barn areas at Yorba Linda Country Club....
- Long Beach, CA (22 miles from Costa Mesa, CA)
- 30+ days ago
- Long Beach, CA (22 miles from Costa Mesa, CA)
- 30+ days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Front Desk Supervisor - Embassy Suites - Los Angeles Downey
- Downey, CA (22 miles from Costa Mesa, CA)
- 21 days ago
- Downey, CA (22 miles from Costa Mesa, CA)
- 21 days ago
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work....
- Garden Grove, CA (7 miles from Costa Mesa, CA)
- 22 days ago
- Garden Grove, CA (7 miles from Costa Mesa, CA)
- 22 days ago
service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job....
of operating supplies, and proactive monitoring of guest service scores and comments....
Guest Services Supervisor (Temporary) - WorldMark Long Beach
- Long Beach, CA (22 miles from Costa Mesa, CA)
- 30+ days ago
- Long Beach, CA (22 miles from Costa Mesa, CA)
- 30+ days ago
How You'll Make an Impact: Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations....
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 45+ days ago
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 45+ days ago
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 45+ days ago
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 45+ days ago
Submit daily report to Guest Services Manager (written or verbal)....
Front Desk Manager - Franchise
- Santa Ana, CA (5 miles from Costa Mesa, CA)
- 60+ days ago
- Santa Ana, CA (5 miles from Costa Mesa, CA)
- 60+ days ago
Job Requirements Must have Hilton experience, especially ON-Q or PEP The Front Desk Manager plays a crucial role in ensuring the smooth operation of the front desk area, serving as the first point...
Demographic Data for Costa Mesa, CA
Moving to Costa Mesa, CA? Find some basic demographic data about Costa Mesa, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Costa Mesa, CA
Highest Education Level
Front Office Managers in Costa Mesa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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