Front Office Manager Jobs in Burbank, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- West Hollywood, CA (7 miles from Burbank, CA)
- 5 days ago
- West Hollywood, CA (7 miles from Burbank, CA)
- 5 days ago
Front Office Supervisor SUMMARY The Front Office Supervisor is responsible for assisting the Director of Front Office in managing the day-to-day operations for guest reception, guest services, reservations...
- Los Angeles, CA (15 miles from Burbank, CA)
- 11 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 11 days ago
Front Office Manager MONDRIAN - WEST HOLLYWOOD Company Description Mondrian is a way of travel....
Assistant Guest Services Manager
- Los Angeles, CA (15 miles from Burbank, CA)
- 11 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 11 days ago
Act as a liaison between the house car operations and hotel management, ensuring efficient service....
Assistant Guest Services Manager
- Beverly Hills, CA (10 miles from Burbank, CA)
- 12 days ago
- Beverly Hills, CA (10 miles from Burbank, CA)
- 12 days ago
Act as a liaison between the house car operations and hotel management, ensuring efficient service....
Guest Services Manager - Swing/PM Shift (EXEMPT) - Embassy Suites - LAX South
- El Segundo, CA (20 miles from Burbank, CA)
- 30+ days ago
- El Segundo, CA (20 miles from Burbank, CA)
- 30+ days ago
Complete knowledge of hotel operations preferred. Pay Range: The annual pay range is $67,000-$75,000 and is based on applicable and specialized experience and location....
Front Desk Supervisor - Embassy Suites - Los Angeles Downey
- Downey, CA (20 miles from Burbank, CA)
- 15 days ago
- Downey, CA (20 miles from Burbank, CA)
- 15 days ago
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work....
- Los Angeles, CA (15 miles from Burbank, CA)
- 17 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 17 days ago
service orientation and training skills background required Must have a well-rounded understanding of all aspects of hotel operations Must be available to work flexible Overnight Shifts, Weekends and...
- Culver City, CA (15 miles from Burbank, CA)
- 20 days ago
- Culver City, CA (15 miles from Burbank, CA)
- 20 days ago
You will also collaborate with other departments to address guest needs, resolve issues, and maintain smooth hotel operations....
- Culver City, CA (15 miles from Burbank, CA)
- 21 days ago
- Culver City, CA (15 miles from Burbank, CA)
- 21 days ago
Guest Experience Manager CAVA - Culver City - 3.4 Culver City, CA Job Details Part-time | Full-time $24 an hour 5 hours ago Benefits Health insurance Dental insurance 401(k) Parental leave Vision...
- Arcadia, CA (16 miles from Burbank, CA)
- 23 days ago
- Arcadia, CA (16 miles from Burbank, CA)
- 23 days ago
If you are passionate about fitness and a person who wants to change lives every day for an UNBELIEVABLE company then keep reading! Gold's Gym Socal and its affiliated clubs are growing fast and...
- Los Angeles, CA (15 miles from Burbank, CA)
- 28 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 28 days ago
Sets a positive example for guest relations. Encourages employees to provide excellent customer service within guidelines....
- El Segundo, CA (20 miles from Burbank, CA)
- 30+ days ago
- El Segundo, CA (20 miles from Burbank, CA)
- 30+ days ago
3 stars; Partner with concessions leadership on increasing total number of reviews and increasing star ranking Conduct terminal walk-throughs and collaborate with concession managers to develop...
- Los Angeles, CA (15 miles from Burbank, CA)
- 30+ days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 30+ days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- West Hollywood, CA (7 miles from Burbank, CA)
- 45+ days ago
- West Hollywood, CA (7 miles from Burbank, CA)
- 45+ days ago
What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service....
- West Hollywood, CA (7 miles from Burbank, CA)
- 45+ days ago
- West Hollywood, CA (7 miles from Burbank, CA)
- 45+ days ago
What You'll Do Responsible leading all Front Office Operations by setting and maintaining a high level of guest service and providing support and training for the line staff....
Demographic Data for Burbank, CA
Moving to Burbank, CA? Find some basic demographic data about Burbank, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Burbank, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Burbank, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Group Sales
- Quality of Service
- Hospitality Management
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Forecasting
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Retail
- High School Diploma
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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