Front of House Manager Jobs in Rocky Mount, NC
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Nashville, NC (16 miles from Rocky Mount, NC)
- 21 hours ago
- Nashville, NC (16 miles from Rocky Mount, NC)
- 21 hours ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
Assistant Customer Care Manager
- Nashville, NC (16 miles from Rocky Mount, NC)
- 11 days ago
- Nashville, NC (16 miles from Rocky Mount, NC)
- 11 days ago
Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment...
This is the place to start the next phase of your restaurant management career....
If you're ready to take the next step in your restaurant management career, our Shift Manager position is the right place to do it....
- Farmville, NC (24 miles from Rocky Mount, NC)
- 60+ days ago
- Farmville, NC (24 miles from Rocky Mount, NC)
- 60+ days ago
Shift Supervisor Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What Does a SHIFT SUPERVISOR do? Operates the...
Position Overview: You may know us for our delicious cheesecakesand for being recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 11 years in a row! What you may not know...
- Rocky Mount, NC (8 miles from Rocky Mount, NC)
- 30+ days ago
- Rocky Mount, NC (8 miles from Rocky Mount, NC)
- 30+ days ago
Our Restaurant Managers report to the General Manager and are accountable for taking initiative, being people-focused, and results-oriented....
Our Restaurant Managers report to the General Manager and are accountable for taking initiative, being people-focused, and results-oriented....
- Nashville, NC (16 miles from Rocky Mount, NC)
- 90+ days ago
- Nashville, NC (16 miles from Rocky Mount, NC)
- 90+ days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products,...
- Wilson, NC (19 miles from Rocky Mount, NC)
- 90+ days ago
- Wilson, NC (19 miles from Rocky Mount, NC)
- 90+ days ago
A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Perks include: Starting pay rate of at least...
- Tarboro, NC (12 miles from Rocky Mount, NC)
- 90+ days ago
- Tarboro, NC (12 miles from Rocky Mount, NC)
- 90+ days ago
Position: Shift Manager Compensation: Hourly, Non Exempt All Shift Managers are hired as "variable hour" employees. Hours are scheduled based on business needs, employee availability and...
Restaurant Manager - Franchise
- Wilson, NC (19 miles from Rocky Mount, NC)
- 90+ days ago
- Wilson, NC (19 miles from Rocky Mount, NC)
- 90+ days ago
As a Restaurant Manager, you provide more than a meal for your guests. You provide an experience that goes way beyond taste....
Demographic Data for Rocky Mount, NC
Moving to Rocky Mount, NC? Find some basic demographic data about Rocky Mount, NC below.
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Salary for Front of House Manager Jobs in Rocky Mount, NC
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Rocky Mount, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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