Front of House Manager Jobs in Concord, NC
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Mooresville, NC (21 miles from Concord, NC)
- 21 hours ago
- Mooresville, NC (21 miles from Concord, NC)
- 21 hours ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
Restaurant Manager - Dogwood Restaurant at The Westin Charlotte
- Charlotte, NC (20 miles from Concord, NC)
- 1 day ago
- Charlotte, NC (20 miles from Concord, NC)
- 1 day ago
Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices....
Full Time Assistant Customer Service Manager DLT
- Mooresville, NC (21 miles from Concord, NC)
- 2 days ago
- Mooresville, NC (21 miles from Concord, NC)
- 2 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
- Albemarle, NC (17 miles from Concord, NC)
- 2 days ago
- Albemarle, NC (17 miles from Concord, NC)
- 2 days ago
Shift Manager Taco Bell is looking for people who love serving customers, have experience in the restaurant industry and want to be a part of a great restaurant company! With us you can build a...
- Salisbury, NC (23 miles from Concord, NC)
- 3 days ago
- Salisbury, NC (23 miles from Concord, NC)
- 3 days ago
About the role The primary purpose of the customer experience manager is to actively seek, react and respond to customer feedback to assess sentiment and drive positive, customer focused change...
- Charlotte, NC (20 miles from Concord, NC)
- 3 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 3 days ago
Management experience in a high-volume, fast-paced restaurant setting Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation...
- Charlotte, NC (20 miles from Concord, NC)
- 3 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 3 days ago
Ready to make a meaningful impact while growing your career? BAYADA Home Health Care is looking for a Customer Experience Manager to join our Assistive Care State Programs office in Charlotte, NC...
- Charlotte, NC (20 miles from Concord, NC)
- 4 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 4 days ago
HMSHost at Charlotte Douglas International Airport 5501 Josh Birmingham Parkway Charlotte, NC 28208 Regional Office Managed By HMSHost 78 Locations Apply Now Save this job SHARE THIS JOB Email...
Client Services Manager , I/DD Qualified Professional (QP)
- Charlotte, NC (20 miles from Concord, NC)
- 5 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 5 days ago
BAYADA Home Health Care has an immediate opening for a **Client Services Manager (Qualified Professional required)** in our **Charlotte, NC Habilitation** Office **.** If you are looking for an...
- Charlotte, NC (20 miles from Concord, NC)
- 6 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 6 days ago
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest...
Retail Customer Service Manager PT
- Matthews, NC (22 miles from Concord, NC)
- 7 days ago
- Matthews, NC (22 miles from Concord, NC)
- 7 days ago
Store - CHLT-MATTHEWS, NC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Our RESTAURANT MANAGERS give it all they GUAC!...
Customer Service Manager, Airport Workforce Management
- Charlotte, NC (20 miles from Concord, NC)
- 9 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 9 days ago
Customer Service Manager, Airport Workforce Management American Airlines - 3.9 Charlotte, NC Job Details Estimated: $58.4K - $74.2K a year 22 hours ago Benefits Health insurance Dental insurance...
Marketing and Customer Relations Manager
- Charlotte, NC (20 miles from Concord, NC)
- 10 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 10 days ago
Company Overview BrightDime is a top provider of financial wellness solutions that benefit employers and employees alike. We blend technology, coaching, and education for lasting financial health....
Senior Technical Director, Client Relations Manager/Office Lead
- Charlotte, NC (20 miles from Concord, NC)
- 14 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 14 days ago
This Opportunity WSP is currently initiating a search for a Senior Technical Director, Client Relations Manager/Office Lead in our Charlotte, NC office. This role provides leadership within our...
Demographic Data for Concord, NC
Moving to Concord, NC? Find some basic demographic data about Concord, NC below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Concord, NC
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Concord, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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