Front of House Manager Jobs in Chapel Hill, NC
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Durham, NC (8 miles from Chapel Hill, NC)
- 21 hours ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 21 hours ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
- Durham, NC (8 miles from Chapel Hill, NC)
- 1 day ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 1 day ago
Leadership & Strategy: Develop and implement customer service strategies that align with company goals and enhance customer satisfaction. Retail Partner Management: Oversee customer service...
- Apex, NC (18 miles from Chapel Hill, NC)
- 3 days ago
- Apex, NC (18 miles from Chapel Hill, NC)
- 3 days ago
Late Night Shift Manager *Must be willing to work late nights and at least 18 years of age. Taco Bell is looking for people who love serving customers, have experience in the restaurant industry...
- Mebane, NC (17 miles from Chapel Hill, NC)
- 6 days ago
- Mebane, NC (17 miles from Chapel Hill, NC)
- 6 days ago
Restaurant Managers play a key role in ensuring the smooth and efficient operation of our restaurant and fresh kitchen....
- Durham, NC (8 miles from Chapel Hill, NC)
- 9 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 9 days ago
The Company Cypress Creek Renewables (CCR) is a leading renewables IPP. We develop, finance, own and operate utility-scale and distributed solar and storage projects across the country. Our...
- Cary, NC (20 miles from Chapel Hill, NC)
- 10 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 10 days ago
Manager to lead our front of house restaurant operations....
- Cary, NC (20 miles from Chapel Hill, NC)
- 18 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 18 days ago
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're...
- Durham, NC (8 miles from Chapel Hill, NC)
- 22 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 22 days ago
operations....
Assistant Customer Service Manager- DLT
- Cary, NC (20 miles from Chapel Hill, NC)
- 23 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 23 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Full Time Assistant Customer Service Manager DLT
- Chapel Hill, NC
- 24 days ago
- Chapel Hill, NC
- 24 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
SUPERICA RESTAURANT MANAGER UP TO $65K/yr. + BONUS (Cary)
- Cary, NC (20 miles from Chapel Hill, NC)
- 25 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 25 days ago
The Restaurant Manager assists in directing the team and monitoring the complete restaurant operation by leading in an open, positive and approachable manner on a shift basis....
- Durham, NC (8 miles from Chapel Hill, NC)
- 25 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 25 days ago
management experience Must be able and willing to work a flexible schedule Minimum age 21 years Preferred Requirements: One (1) year previous experience in full service (including bar) restaurant management...
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 25 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 25 days ago
Overview: Hooters of America LLC is looking for a Restaurant Manager in our Hooters of Raleigh Airport!...
- Creedmoor, NC (22 miles from Chapel Hill, NC)
- 30+ days ago
- Creedmoor, NC (22 miles from Chapel Hill, NC)
- 30+ days ago
Shift Manager Taco Bell is looking for people who love serving customers, have experience in the restaurant industry and want to be a part of a great restaurant company! With us you can build a...
- Durham, NC (8 miles from Chapel Hill, NC)
- 30+ days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 30+ days ago
Job Description Reports To: Food & Beverage Director Supervises: 20 to 40 Front of House Teammates General Purpose: The Restaurant Manager manages the restaurant's daily operations, including the selection...
Demographic Data for Chapel Hill, NC
Moving to Chapel Hill, NC? Find some basic demographic data about Chapel Hill, NC below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Chapel Hill, NC
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Chapel Hill, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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