Front of House Manager Jobs in Apex, NC
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Raleigh, NC (16 miles from Apex, NC)
- 13 hours ago
- Raleigh, NC (16 miles from Apex, NC)
- 13 hours ago
management experience Must be able and willing to work a flexible schedule Minimum age 21 years Preferred Requirements: One (1) year previous experience in full service (including bar) restaurant management...
- Raleigh, NC (16 miles from Apex, NC)
- 23 hours ago
- Raleigh, NC (16 miles from Apex, NC)
- 23 hours ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
Sr Lead Customer Experience Manager
- Raleigh, NC (16 miles from Apex, NC)
- 1 day ago
- Raleigh, NC (16 miles from Apex, NC)
- 1 day ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...
- Durham, NC (19 miles from Apex, NC)
- 1 day ago
- Durham, NC (19 miles from Apex, NC)
- 1 day ago
Leadership & Strategy: Develop and implement customer service strategies that align with company goals and enhance customer satisfaction. Retail Partner Management: Oversee customer service...
Full Time Assistant Customer Service Manager DLT
- Raleigh, NC (16 miles from Apex, NC)
- 2 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 2 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Late Night Shift Manager *Must be willing to work late nights and at least 18 years of age. Taco Bell is looking for people who love serving customers, have experience in the restaurant industry...
Assistant Customer Service Manager- DLT
- Holly Springs, NC (8 miles from Apex, NC)
- 5 days ago
- Holly Springs, NC (8 miles from Apex, NC)
- 5 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
- Raleigh, NC (16 miles from Apex, NC)
- 5 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 5 days ago
We are hiring a Restaurant Supervisor We are looking for people that have a passion to serve others! Our dining and beverage outlets and our events at our hotel provide great exposure of our venue...
- Sanford, NC (20 miles from Apex, NC)
- 7 days ago
- Sanford, NC (20 miles from Apex, NC)
- 7 days ago
We are looking for a bilingual (English-Spanish), committed, friendly, upbeat individual to become a part of our team! If you are looking to gain experience in customer relations, sales, or...
Client Services Manager - Life Sciences
- Raleigh, NC (16 miles from Apex, NC)
- 8 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 8 days ago
Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points...
- Durham, NC (19 miles from Apex, NC)
- 9 days ago
- Durham, NC (19 miles from Apex, NC)
- 9 days ago
The Company Cypress Creek Renewables (CCR) is a leading renewables IPP. We develop, finance, own and operate utility-scale and distributed solar and storage projects across the country. Our...
- Cary, NC (8 miles from Apex, NC)
- 10 days ago
- Cary, NC (8 miles from Apex, NC)
- 10 days ago
Manager to lead our front of house restaurant operations....
Front Office Coordinator, Part-Time - Raleigh (Brier Creek), NC
- Raleigh, NC (16 miles from Apex, NC)
- 11 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 11 days ago
Position Overview Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and...
- Raleigh, NC (16 miles from Apex, NC)
- 12 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 12 days ago
At Highwoods, we focus on providing exceptional experiences for everyone involved – our customers, employees, stakeholders, and local communities. We believe in enhancing the customer experience...
- Raleigh, NC (16 miles from Apex, NC)
- 16 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 16 days ago
As Restaurant Supervisor, you will Use your experience and attentive nature to assist the Restaurant Manager in all aspects of restaurant operations to elevate the guest experience and ensure associate...
Demographic Data for Apex, NC
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Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Apex, NC
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Apex, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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