Front of House Manager Jobs in New York
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're...
Customer Experience Manager - Victoria's Secret PINK - Walden Galleria - Buffalo, NY
- Buffalo, NY
- 2 hours ago
- Buffalo, NY
- 2 hours ago
A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store...
Our Mission Orchard Street Restaurant Management exists to establish an elevated, welcoming homebase in Downtown New York....
Full Time Customer Experience Manager, Front end Supervisor, Elmira, NY
- Elmira, NY
- 9 hours ago
- Elmira, NY
- 9 hours ago
Store - ELMIRA-BIG FLATS, NYDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Restaurant Manager - Fast Casual Favorite- GROWTH OPPORTUNITIES
- Syracuse, NY
- 12 hours ago
- Syracuse, NY
- 12 hours ago
Requirements: 2+ years of Full-Service Restaurant Management or Fast-Food Restaurant GM experience. Experience managing and developing hourly team members....
Maintain the restaurants revenue, profitability and quality goals, ensuring efficient restaurant operation, as well as maintaining high production, productivity, quality, and customer-service standards...
We are looking for a talented and experienced front of house manager to join our team!...
DelMonte Hotel Group Restaurant Supervisor in Pittsford , New York Description Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the...
Who you are: The Cafe Manager, in collaboration with the leadership teams, will set and communicate standards and practices for the restaurant to ensure a high performing and fulfilled team. They...
management experience Must be able and willing to work a flexible schedule Minimum age 21 years Preferred Requirements: One (1) year previous experience in full service (including bar) restaurant management...
Polar Bear of New York is a leading private soda systems company in the New York City metro area. We serve over 1,000 customers in the food and refreshment services industry (e.g. bars and...
Schedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30am Age Requirement: Must be 18 years or older Location: Amherst, NY Address: 675...
As a Uniqlo Cafe Supervisor, you will oversee daily operations, manage staff, maintain high standards of food quality and hygiene, and create a welcoming atmosphere for customers....
As a Uniqlo Cafe Manager, you will be responsible for managing all aspects of the café, ensuring high standards of food quality and hygiene, and fostering a welcoming atmosphere for customers....
Were seeking a Front of House Manager with the finesse, passion, and expertise to elevate guest experiences and lead our talented team. Why join us?...
Demographic Data for New York
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Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in New York
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Restaurant Operations
- Zendesk
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Restaurant Management
- Food and Beverage Management
- Motivating
- Quality of Service
- OpenTable
- Firing
- Grilling
- Sales Development
- Food Safety
- Food Handling
- Sanitation
- Long-Term Disability
- Food Preparation
- Cost Management
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Reimbursement
- Customer Satisfaction
- Math
- Staffing
- Decision Making
- Retail
- High School Diploma
- Driving
- Friendliness
- Coaching
- Events
- Budgets
- Interpersonal Skills
- Employee Development
- English
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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