Conference Services Manager Jobs in Charlotte, NC
A Conference Services Manager in the hospitality industry is primarily responsible for managing all aspects of a conference or event, including planning, coordination, and execution. They work closely with clients to understand their needs and objectives, and then design and organize the event to meet those goals. This involves tasks such as selecting and booking venues, arranging for necessary equipment and services, coordinating catering and other amenities, and overseeing the event on the day to ensure everything runs smoothly. In addition, they often handle financial aspects such as budgeting and invoicing, and may also be involved in marketing and promotion of the event.
Important skills for a Conference Services Manager include excellent organizational and multitasking abilities, strong communication and negotiation skills, and the ability to solve problems quickly and effectively. Knowledge of event planning software and the Microsoft Office suite is usually required, and a Certified Meeting Professional (CMP) certification is often preferred. Prior to becoming a Conference Services Manager, a person might work in roles such as Event Coordinator, Catering Manager, or Sales Representative in a hotel, convention center, or similar venue. These positions provide valuable experience in event planning, customer service, and sales, which are all key aspects of the Conference Services Manager role.
Sets a positive example for guest relations. Reviews comment cards and guest satisfaction results with associates....
Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing...
Booking & Documentation : Utilize the Hotel Sales & Catering software to meticulously document interactions and attach vital documents such as BEOs, payment forms, diagrams, and agendas....
Collaborate with Guest Services and Communications to provide accurate guest information....
Sets a positive example for guest relations. Coordinates and communicates event details both verbally and in writing to the customer and property operations....
Coordinate with Front of House Department on staffing needs i.e. merchandise seller or extra security....
Demographic Data for Charlotte, NC
Moving to Charlotte, NC? Find some basic demographic data about Charlotte, NC below.
Conference Services Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Conference Services Manager Jobs in Charlotte, NC
Required or preferred licenses and certifications for Conference Services Manager positions.
Highest Education Level
Conference Services Managers in Charlotte, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Conference Services Manager position
- Event Security
- Hotel Operations
- Banquet Catering
- Guest Relations
- Restaurant Management
- Banquet Operations
- Guest Service
- Food and Beverage Management
- Hotel Sales
- Catering Sales
- Hotel Management
- Group Sales
- Quality of Service
- Menu Planning
- Delphi
- Hospitality Management
- Catering
- Labor Management
- Meeting Planning
- Show Hosting
- Corrective Actions & Preventive Actions
- Complaint Resolution
- Inspections
- Budget Forecasting
- Facility Management
- Sales & Marketing
- Business Administration
- Forecasting
- Customer Satisfaction
- Event Planning
- Strategy Development
- Staffing
- Conflict Resolution
- Implementation
- Logistics
- High School Diploma
- Negotiation
- Written Communication
- Events
- Employee Development
- Education Experience
- Reporting
- Budgets
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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