Reservation Manager Jobs in Quantico, VA
A Reservation Manager, in the hospitality industry, is responsible for ensuring the smooth and efficient operations in the reservations department of a hotel or hospitality establishment. They manage bookings, implement reservation procedures, and oversee all reservation staff to ensure customer satisfaction. The responsibilities of a Reservation Manager also include forecasting and reporting on booking trends, managing special requests and group bookings, and coordinating with other departments to ensure a seamless guest experience. They play a crucial role in revenue management, inventory control, and room assignment strategies.
The key skills for a Reservation Manager include excellent customer service skills, strong leadership and team management abilities, proficiency in reservation software, good analytical and problem-solving skills, and a sound understanding of the hospitality industry. Certifications in Hospitality Management and proficiency in hotel management software like Opera or Fidelio are highly desirable. Prior to becoming a Reservation Manager, one might hold roles such as Reservation Agent, Front Office Agent, or Assistant Reservation Manager, where they would gain experience in customer service, reservation procedures, and team management in a hospitality setting.
There are also Reservation Manager jobs available in the following nearby locations:
- Reservation Manager jobs in Fort Washington, Maryland
- Reservation Manager jobs in Herndon, Virginia
- Reservation Manager jobs in Washington, District of Columbia
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Demographic Data for Quantico, VA
Moving to Quantico, VA? Find some basic demographic data about Quantico, VA below.
Reservation Manager Online Courses and Training Opportunities
Salary for Reservation Manager Jobs in Quantico, VA
Highest Education Level
Reservation Managers in Quantico, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Manager position
- Hotel Operations
- Banquet Catering
- Guest Relations
- Guest Service
- Hotel Sales
- Food and Beverage Management
- Hotel Management
- Group Sales
- Quality of Service
- Menu Planning
- Delphi
- Front Office
- Cost Management
- Directing
- Fitness
- Property Management
- Complaint Resolution
- Cash Management
- Budget Forecasting
- Reimbursement
- Counseling
- Forecasting
- Event Planning
- Interviewing
- Strategy Development
- Distribution
- Payroll
- Accounting
- Implementation
- High School Diploma
- Microsoft Outlook
- Telephone Skills
- Events
- Flexibility
- Coaching
- Employee Development
- Interpersonal Skills
- Education Experience
- Inventory Management
- Sales
- English
- Multitasking
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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