Front Office Manager Jobs in Sugar Land, TX
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Houston, TX (18 miles from Sugar Land, TX)
- 2 hours ago
- Houston, TX (18 miles from Sugar Land, TX)
- 2 hours ago
Join us for this incredible opportunity to be part of our Operations Teams team as a Front Office Supervisor at Hyatt Regency Houston located in downtown. Not only will you be part of a rock-star...
Guest Services Supervisor- DoubleTree by Hilton Houston Medical Center
- Houston, TX (18 miles from Sugar Land, TX)
- 5 days ago
- Houston, TX (18 miles from Sugar Land, TX)
- 5 days ago
The Doubletree by Hilton Houston Medical Center is looking for a Guest Service Supervisor to join their dynamic team to help lead the front office operations!...
- Houston, TX (18 miles from Sugar Land, TX)
- 5 days ago
- Houston, TX (18 miles from Sugar Land, TX)
- 5 days ago
Qualifications Preferred but not required to have previous lightspeed experience Must have Front Office Manager exeperience or Assitant Front Office Manager experience....
- Houston, TX (18 miles from Sugar Land, TX)
- 8 days ago
- Houston, TX (18 miles from Sugar Land, TX)
- 8 days ago
This role includes supervising front office staff, managing guest inquiries, and supporting the Front Office Manager in maintaining high standards of service and operational efficiency....
Front Office Manager - Hilton Houston Post Oak by the Galleria
- Houston, TX (18 miles from Sugar Land, TX)
- 13 days ago
- Houston, TX (18 miles from Sugar Land, TX)
- 13 days ago
As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability...
- Stafford, TX (4 miles from Sugar Land, TX)
- 24 days ago
- Stafford, TX (4 miles from Sugar Land, TX)
- 24 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Houston, TX (18 miles from Sugar Land, TX)
- 30+ days ago
- Houston, TX (18 miles from Sugar Land, TX)
- 30+ days ago
We are hiring a Front Desk Supervisor We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...
Front Desk Supervisor (Night Audit)
- Houston, TX (18 miles from Sugar Land, TX)
- 30+ days ago
- Houston, TX (18 miles from Sugar Land, TX)
- 30+ days ago
Assign and instruct Guest Service Agents, Operators, Bell attendants in details of work and monitor lobby traffic to make staffing adjustments....
Part-time Overnight Guest Experience Manager / Night Auditor
- Houston, TX (18 miles from Sugar Land, TX)
- 45+ days ago
- Houston, TX (18 miles from Sugar Land, TX)
- 45+ days ago
Overnight Guest Experience Manager We are looking for an enthusiastic and energetic Overnight Guest Experience Manager to join our team. As a Overnight Guest Experience Manager, you will be...
What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times....
- Houston, TX (18 miles from Sugar Land, TX)
- 60+ days ago
- Houston, TX (18 miles from Sugar Land, TX)
- 60+ days ago
Manager on Duty (MOD) in absence of Front Office Manager Turns in all lost and found items and all guest room keys. Adheres to all company policies and procedures....
- Houston, TX (18 miles from Sugar Land, TX)
- 60+ days ago
- Houston, TX (18 miles from Sugar Land, TX)
- 60+ days ago
Set the standard for guest relations at the Front Desk. Obtain all necessary information when taking room reservations. Monitor all V.I.P. and special guest requests....
- Houston, TX (18 miles from Sugar Land, TX)
- 90+ days ago
- Houston, TX (18 miles from Sugar Land, TX)
- 90+ days ago
SUPERVISORY RESPONSIBILITIES: This position will oversee approximately 1-5 employees and report directly to the Guest Service Manager or General Manager....
Demographic Data for Sugar Land, TX
Moving to Sugar Land, TX? Find some basic demographic data about Sugar Land, TX below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Sugar Land, TX
Highest Education Level
Front Office Managers in Sugar Land, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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