Front Office Manager Jobs in Clackamas, OR
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Portland, OR (10 miles from Clackamas, OR)
- 3 days ago
- Portland, OR (10 miles from Clackamas, OR)
- 3 days ago
Every Hotel Vance associate is a guest relations ambassador, every working minute of every day....
- Portland, OR (10 miles from Clackamas, OR)
- 10 days ago
- Portland, OR (10 miles from Clackamas, OR)
- 10 days ago
relations experience required The ability to read, write, and speak English fluently is required to analyze, and interpret general business periodicals, professional journals, technical procedures,...
- Portland, OR (10 miles from Clackamas, OR)
- 22 days ago
- Portland, OR (10 miles from Clackamas, OR)
- 22 days ago
As Guest Services Supervisor, you are responsible for making sure the front desk staff is providing service consistent with impeccable Staypineapple standards....
- Portland, OR (10 miles from Clackamas, OR)
- 24 days ago
- Portland, OR (10 miles from Clackamas, OR)
- 24 days ago
Hotel: Portland Holiday Inn 8439 NE Columbia Blvd Portland, OR 97220 Front Desk Supervisor Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Pay Rate:...
- Portland, OR (10 miles from Clackamas, OR)
- 25 days ago
- Portland, OR (10 miles from Clackamas, OR)
- 25 days ago
The Guest Services Manager is responsible for the day-to-day operations of the department as well as administrative tasks such as budgeting, purchasing, and scheduling....
- Portland, OR (10 miles from Clackamas, OR)
- 30+ days ago
- Portland, OR (10 miles from Clackamas, OR)
- 30+ days ago
What You'll Do Lead all Front Office operations, set and maintain a high level of guest service. Provide support, mentorship, and coaching to the team....
Demographic Data for Clackamas, OR
Moving to Clackamas, OR? Find some basic demographic data about Clackamas, OR below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Clackamas, OR
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Clackamas, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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