Front Office Manager Jobs in Ohio
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
About this job The Front Office Manager leads the hotels front desk and guest services team....
Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to...
We're looking for a Front Office Manager who believes that a warm smile and exceptional service can transform a simple hotel stay into an unforgettable experience.Why This Role Matters:You'll be the...
Front Office Supervisor Hotel Ardent, Tapestry Collection by Hilton 137 N. Main Street Dayton, OH 45402 118 Room Hotel Managed By First Hospitality 1 Location Compensation: $16.00 to $18.00 per...
Overview Join our team as a Front Office Manager and make a difference in our guests' experiences!...
ABOUT THE TEAMShaner Hotels has an amazing opportunity to join our team at the AC Hotel Dayton, located in the Water St. District of Dayton, OH. This 134-room hotel will have amazing views of the...
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
We're looking for a Front Office Manager who believes that a warm smile and exceptional service can transform a simple hotel stay into an unforgettable experience....
of exceptional guest service and consistently exceeding guest expectations....
Job Description Reports To: Front Office Manager/Rooms Manager Supervises: Front Desk Agents, Valets General Purpose: The Front Desk Supervisor handles internal and external guest issues, in the absence...
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our...
/ Guest Service Manager (GSM) is responsible for overseeing the daily operations of an assigned account, ensuring exceptional service delivery to both clients and guests....
ABOUT THE TEAMShaner Hotels has an amazing opportunity at our 145-room Dublin Springhill Suites, located in the Dublin's fast-growing Bridge Park. Assist our guests as they explore historic Dublin...
About this job The Guest Service Manager leads the hotel's front desk and guest services team....
Title: Front Desk Site Supervisor Division: Permanent Supportive Housing Status: Exempt Reports to: Front Desk Manager Revision date: 5.24.2022 Supervises: Front Desk Site Staff PURPOSE: Under the...
Demographic Data for Ohio
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Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Ohio
Highest Education Level
Front Office Managers in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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