Front Office Manager Jobs in Waxhaw, NC
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Spa Assistant Reception Manager at Pennyhill Park
- Charlotte, NC (21 miles from Waxhaw, NC)
- 14 hours ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 14 hours ago
relations and managing feedback....
Front Office Supervisor/Night Audit Relief
- Charlotte, NC (21 miles from Waxhaw, NC)
- 3 days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 3 days ago
The Night Audit Relief team member will provide a warm welcome to all guests, register guests, and assist with guest requests while providing superior guest service....
- Pineville, NC (13 miles from Waxhaw, NC)
- 6 days ago
- Pineville, NC (13 miles from Waxhaw, NC)
- 6 days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
- Charlotte, NC (21 miles from Waxhaw, NC)
- 6 days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 6 days ago
We are hiring a dynamic Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with...
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- Charlotte, NC (21 miles from Waxhaw, NC)
- 13 days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 13 days ago
Responsible for overall operation of guest services, which includes suite rental, reservation management, associate staffing, training, record keeping, report preparation, guest relations and to act...
Guest Service Mgr Level V Indian Land SC
- Indian Land, SC (7 miles from Waxhaw, NC)
- 19 days ago
- Indian Land, SC (7 miles from Waxhaw, NC)
- 19 days ago
Process guest orders, including performing functions of cashiers or guest service clerks. 13. Perform guest service desk functions as needed. 14....
- Charlotte, NC (21 miles from Waxhaw, NC)
- 22 days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 22 days ago
Front Desk Supervisor Aloft Charlotte Ballantyne 13139 Ballantyne Corporate Place, Charlotte, NC 28277 Job Summary: Under direction of the Guest Services Manager, the Guest Services Supervisor is responsible...
Demographic Data for Waxhaw, NC
Moving to Waxhaw, NC? Find some basic demographic data about Waxhaw, NC below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Waxhaw, NC
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Waxhaw, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Education Experience
- Employee Development
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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