Front Office Manager Jobs in Indian Trail, NC
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Charlotte, NC (15 miles from Indian Trail, NC)
- 17 hours ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 17 hours ago
services, which includes suite rental, reservation management, associate staffing, training, record keeping, report preparation, guest relations and to act as property Manager on Duty when assigned...
Front Desk Supervisor - Courtyard Fort Mill - Starting at $18/hr - Fosse Experience Preferred
- Fort Mill, SC (21 miles from Indian Trail, NC)
- 2 days ago
- Fort Mill, SC (21 miles from Indian Trail, NC)
- 2 days ago
We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...
Front Desk Supervisor - Fosse Experience Preferred
- Fort Mill, SC (21 miles from Indian Trail, NC)
- 2 days ago
- Fort Mill, SC (21 miles from Indian Trail, NC)
- 2 days ago
Courtyard Charlotte Fort Mill 1385 Broadcloth Street Fort Mill, SC 29715 129 Room Hotel Managed By Concord Hospitality Enterprises Apply Now Save this job SHARE THIS JOB Email Tweet Facebook...
Guest Service Mgr Level V Indian Land SC
- Indian Land, SC (16 miles from Indian Trail, NC)
- 6 days ago
- Indian Land, SC (16 miles from Indian Trail, NC)
- 6 days ago
Process guest orders, including performing functions of cashiers or guest service clerks. 13. Perform guest service desk functions as needed. 14....
- Charlotte, NC (15 miles from Indian Trail, NC)
- 9 days ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 9 days ago
Front Desk Supervisor Aloft Charlotte Ballantyne 13139 Ballantyne Corporate Place, Charlotte, NC 28277 Job Summary: Under direction of the Guest Services Manager, the Guest Services Supervisor is responsible...
- Charlotte, NC (15 miles from Indian Trail, NC)
- 10 days ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 10 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage thats been perfecting how to eat and...
- Concord, NC (19 miles from Indian Trail, NC)
- 14 days ago
- Concord, NC (19 miles from Indian Trail, NC)
- 14 days ago
with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participates with Guest Services leadership in pack performance...
- Charlotte, NC (15 miles from Indian Trail, NC)
- 30+ days ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 30+ days ago
Assists with training guest service team members....
- Charlotte, NC (15 miles from Indian Trail, NC)
- 30+ days ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 30+ days ago
Ensure smooth and efficient front desk operations, including check-in, check-out, guest services, and telephone etiquette....
- Charlotte, NC (15 miles from Indian Trail, NC)
- 45+ days ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 45+ days ago
Ensure smooth and efficient front desk operations, including check-in, check-out, guest services, and telephone etiquette....
Valet Guest Service Manager - Charlotte, NC
- Charlotte, NC (15 miles from Indian Trail, NC)
- 60+ days ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 60+ days ago
About the Role: As a Valet Guest Service Manager, you will play a pivotal role in overseeing the day-to-day operations of our valet team, ensuring the seamless delivery of exceptional guest service...
Demographic Data for Indian Trail, NC
Moving to Indian Trail, NC? Find some basic demographic data about Indian Trail, NC below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Indian Trail, NC
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Indian Trail, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Front Office
- Directing
- Point-of-Sale System
- Complaint Resolution
- Property Management
- Ordering
- Housekeeping
- Problem Resolution
- Cash Handling
- Forecasting
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Driving
- Retail
- High School Diploma
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- Employee Development
- Inventory Management
- Education Experience
- Sales
- English
- Regulations
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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