Front Office Manager Jobs in Huntersville, NC
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Full Time Front Office Supervisor - Kimpton Tryon Park Hotel
- Charlotte, NC (12 miles from Huntersville, NC)
- 4 days ago
- Charlotte, NC (12 miles from Huntersville, NC)
- 4 days ago
**What You'll Do** Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service....
Assistant Guest Service Manager
- Charlotte, NC (12 miles from Huntersville, NC)
- 5 days ago
- Charlotte, NC (12 miles from Huntersville, NC)
- 5 days ago
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
- Charlotte, NC (12 miles from Huntersville, NC)
- 6 days ago
- Charlotte, NC (12 miles from Huntersville, NC)
- 6 days ago
The Guest Services Manager leads a team of full-time, year-round, and seasonal staff....
Full Time Front Office Supervisor
- Charlotte, NC (12 miles from Huntersville, NC)
- 8 days ago
- Charlotte, NC (12 miles from Huntersville, NC)
- 8 days ago
What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service....
- Concord, NC (18 miles from Huntersville, NC)
- 8 days ago
- Concord, NC (18 miles from Huntersville, NC)
- 8 days ago
Hotel: Concord Embassy Suites 5400 John Q. Hammons Dr. NW Concord, NC 28026 Front Desk Supervisor Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Pay...
- Charlotte, NC (8 miles from Huntersville, NC)
- 13 days ago
- Charlotte, NC (8 miles from Huntersville, NC)
- 13 days ago
Assists with training guest service team members....
Spa Assistant Reception Manager at Pennyhill Park
- Charlotte, NC (12 miles from Huntersville, NC)
- 14 days ago
- Charlotte, NC (12 miles from Huntersville, NC)
- 14 days ago
relations and managing feedback....
- Charlotte, NC (12 miles from Huntersville, NC)
- 20 days ago
- Charlotte, NC (12 miles from Huntersville, NC)
- 20 days ago
We are hiring a dynamic Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with...
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Charlotte, NC (12 miles from Huntersville, NC)
- 27 days ago
- Charlotte, NC (12 miles from Huntersville, NC)
- 27 days ago
Responsible for overall operation of guest services, which includes suite rental, reservation management, associate staffing, training, record keeping, report preparation, guest relations and to act...
Demographic Data for Huntersville, NC
Moving to Huntersville, NC? Find some basic demographic data about Huntersville, NC below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Huntersville, NC
Highest Education Level
Front Office Managers in Huntersville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »