Front Office Manager Jobs in Staten Island, NY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Queens Village, NY (19 miles from Staten Island, NY)
- 7 days ago
- Queens Village, NY (19 miles from Staten Island, NY)
- 7 days ago
service, operational needs, and financial objectives are met Support and train team members on adherence to all credit policies and procedures to reduce bad debts and rebates Promote same day selling...
- New York, NY (10 miles from Staten Island, NY)
- 8 hours ago
- New York, NY (10 miles from Staten Island, NY)
- 8 hours ago
Comply at all times with standards and regulations to encourage safe and efficient hotel operations....
- New York, NY (10 miles from Staten Island, NY)
- 8 hours ago
- New York, NY (10 miles from Staten Island, NY)
- 8 hours ago
As the Front Desk Manager, you will assist the Front Office Manager in leading the guest service team and supervising the daily operations of the hotel's continuing effort to deliver outstanding guest...
Executive Front Office Manager
- New York, NY (10 miles from Staten Island, NY)
- 22 hours ago
- New York, NY (10 miles from Staten Island, NY)
- 22 hours ago
Provides high quality guest service while generating maximum revenue for the department....
- New York, NY (10 miles from Staten Island, NY)
- 3 days ago
- New York, NY (10 miles from Staten Island, NY)
- 3 days ago
You have at least 2 years of experience as a Front Office Manager in a Hotel, excellent interpersonal, leadership and communication skills, you are excellent at resolving challenges and dedicated to...
Front Office Manager (Overnight) - Tempo New York Times Square
- New York, NY (10 miles from Staten Island, NY)
- 5 days ago
- New York, NY (10 miles from Staten Island, NY)
- 5 days ago
The Tempo New York Times Square is looking for an Overnight Front Office Manager to join our team....
- New York, NY (10 miles from Staten Island, NY)
- 7 days ago
- New York, NY (10 miles from Staten Island, NY)
- 7 days ago
Effectively trains guest service agents on proper front desk procedures....
SBN - Guest Services Supervisor
- New York, NY (10 miles from Staten Island, NY)
- 7 days ago
- New York, NY (10 miles from Staten Island, NY)
- 7 days ago
Position has 5 professional level reports - Guest Service Specialist 3, Guest Service Operator - 2 Key Responsibilities Ensures Guest Service Staff is trained to a high standard of guest service delivery...
- New York, NY (10 miles from Staten Island, NY)
- 60+ days ago
- New York, NY (10 miles from Staten Island, NY)
- 60+ days ago
Overview The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous...
Front Office Manager - HILTON PARSIPPANY
- Parsippany, NJ (22 miles from Staten Island, NY)
- 8 days ago
- Parsippany, NJ (22 miles from Staten Island, NY)
- 8 days ago
What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times....
Front Desk Supervisor - HILTON PARSIPPANY
- Parsippany, NJ (22 miles from Staten Island, NY)
- 8 days ago
- Parsippany, NJ (22 miles from Staten Island, NY)
- 8 days ago
service aides/bell staff, concierge staff and PBX operators....
- New York, NY (10 miles from Staten Island, NY)
- 9 days ago
- New York, NY (10 miles from Staten Island, NY)
- 9 days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
- Edgewater, NJ (15 miles from Staten Island, NY)
- 12 days ago
- Edgewater, NJ (15 miles from Staten Island, NY)
- 12 days ago
Guest Experience Manager at CAVA Guest Experience Manager at CAVA in Edgewater, New Jersey Posted in Other 2 days ago. Job Description: Guest Experience Manager(Hourly Manager) At CAVA, we make it...
Employee and Guest Experience Manager
- New York, NY (10 miles from Staten Island, NY)
- 12 days ago
- New York, NY (10 miles from Staten Island, NY)
- 12 days ago
Administrator for the guest service, recognition and employee training system(s). Administer anniversary service awards and other employee recognition and guest service programs....
- New York, NY (10 miles from Staten Island, NY)
- 12 days ago
- New York, NY (10 miles from Staten Island, NY)
- 12 days ago
In this capacity he/she is the direct link between the guests and senior officers, shore side directors and Guest Relations Manager....
Demographic Data for Staten Island, NY
Moving to Staten Island, NY? Find some basic demographic data about Staten Island, NY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Staten Island, NY
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Staten Island, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Hospitality Management
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Education Experience
- Employee Development
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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