Front Office Manager Jobs in Salem, NH
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Hilton Boston Woburn - Front Desk Supervisor
- Woburn, MA (21 miles from Salem, NH)
- 3 days ago
- Woburn, MA (21 miles from Salem, NH)
- 3 days ago
Set the standard for guest relations at the Front Desk. Obtain all necessary information when taking room reservations. Monitor all V.I.P. and special guest requests....
- Newburyport, MA (17 miles from Salem, NH)
- 7 days ago
- Newburyport, MA (17 miles from Salem, NH)
- 7 days ago
A Day in the Life: As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales of the department run smoothly, while leading and engaging your team. To...
Front Office Manager The Artisan Hotel, at Tuscan Village, Tribute Collection by Marriott
- Salem, NH
- 26 days ago
- Salem, NH
- 26 days ago
Effectively trains guest service agents on proper front desk procedures....
- Woburn, MA (21 miles from Salem, NH)
- 26 days ago
- Woburn, MA (21 miles from Salem, NH)
- 26 days ago
Guest Experience Manager (GEM) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for...
- Woburn, MA (21 miles from Salem, NH)
- 30+ days ago
- Woburn, MA (21 miles from Salem, NH)
- 30+ days ago
Set the standard for guest relations at the Front Desk. Obtain all necessary information when taking room reservations. Monitor all V.I.P. and special guest requests....
- Danvers, MA (20 miles from Salem, NH)
- 30+ days ago
- Danvers, MA (20 miles from Salem, NH)
- 30+ days ago
Thorough understanding of hotel operations and guest satisfaction. QUALIFICATIONS: Prior supervisory/management experience strongly desired; 1-3 years of hotel experience highly desired....
- Woburn, MA (21 miles from Salem, NH)
- 45+ days ago
- Woburn, MA (21 miles from Salem, NH)
- 45+ days ago
We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...
Demographic Data for Salem, NH
Moving to Salem, NH? Find some basic demographic data about Salem, NH below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Salem, NH
Highest Education Level
Front Office Managers in Salem, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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