Front Office Manager Jobs in Henderson, NV
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
This position would report directly to the Director and Manager of Guest Services at The Dollar Loan Center....
Front Office Supervisor (Full Time) - Waldorf Astoria Las Vegas
- Las Vegas, NV (15 miles from Henderson, NV)
- 12 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 12 days ago
Scope of Position The Front Office Supervisor is responsible for supporting the Assistant Front Office Managers and Front Office Managers in overseeing the effective and efficient operation of Front...
Front Desk Supervisor - Embassy Suites by Hilton Las Vegas
- Las Vegas, NV (15 miles from Henderson, NV)
- 45+ days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 45+ days ago
service aides/bell staff, concierge staff and PBX operators....
- Las Vegas, NV (15 miles from Henderson, NV)
- 60+ days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 60+ days ago
Qualifications: Proven experience in a front desk management, concierge, or guest services role, ideally in a private club, luxury hotel, or similar high-end setting. 2+ years in a customer service...
- Las Vegas, NV (15 miles from Henderson, NV)
- 26 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 26 days ago
PREFERRED Previous leadership experience in Hotel Operations, or related fields....
Manager - Guest Services Support
- Las Vegas, NV (15 miles from Henderson, NV)
- 30+ days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 30+ days ago
Anticipate guests' needs, respond promptly, and acknowledge all guests, while maintaining positive guest relations....
Senior Manager - Guest Services
- Las Vegas, NV (15 miles from Henderson, NV)
- 45+ days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 45+ days ago
Adapt and execute predefined guest service strategies, standards, and programs through daily management practices within Front Desk, PBX, Activities, and/or resort services operations....
Demographic Data for Henderson, NV
Moving to Henderson, NV? Find some basic demographic data about Henderson, NV below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Henderson, NV
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Henderson, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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