Front Office Manager Jobs in Forest Lake, MN
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 10 hours ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 10 hours ago
Front Desk Supervisor Full-Time AC Hotel Minneapolis Downtown Minneapolis, MN A property of: Sage Hospitality Group Posted 4 days ago SHARE THIS JOB JOB DETAILS Compensation: $20.00 per hour Why...
FT Front Desk Supervisor - AC Hotel MPLS Downtown
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 4 days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 4 days ago
ID: 2025-26745 Position Type: Regular Full-Time Property : AC Hotel Minneapolis Outlet: Not Applicable Category: Front Desk & Guest Services Min: USD $20.00/Hr. Max: USD $20.00/Hr....
Front Office Manager $67K-77K Benefits after 30 days!
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 14 days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 14 days ago
The Front Office Manager should possess strong communication skills and demonstrate leadership abilities....
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 20 days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 20 days ago
Set the standard for guest relations at the Front Desk. Obtain all necessary information when taking room reservations. Monitor all V.I.P. and special guest requests....
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 20 days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 20 days ago
Office Manager in administering front office functions and supervising staff....
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 22 days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 22 days ago
service Willing to work a flexible schedule including weekends and holidays Adheres to the policies and procedures of the hotel Physical Demands Required to stand, sit, and walk for extended periods...
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 30+ days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 30+ days ago
Focus the Front Desk Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s special guests and requests....
Demographic Data for Forest Lake, MN
Moving to Forest Lake, MN? Find some basic demographic data about Forest Lake, MN below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Forest Lake, MN
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Forest Lake, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Front Office
- Directing
- Point-of-Sale System
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Events
- Coaching
- Employee Development
- Budgets
- Inventory Management
- Education Experience
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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