Front Office Manager Jobs in North Windham, ME
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Portland, ME (11 miles from North Windham, ME)
- 12 days ago
- Portland, ME (11 miles from North Windham, ME)
- 12 days ago
FRONT DESK SUPERVISOR PORTLAND, ME APPLY SHARE Overview: The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service...
- Scarborough, ME (15 miles from North Windham, ME)
- 14 days ago
- Scarborough, ME (15 miles from North Windham, ME)
- 14 days ago
at Global Montello Group in Scarborough, Maine, United States Job Description We are looking to add a Guest Service Supervisor (GSS) to our family....
- Saco, ME (18 miles from North Windham, ME)
- 90+ days ago
- Saco, ME (18 miles from North Windham, ME)
- 90+ days ago
The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance....
Demographic Data for North Windham, ME
Moving to North Windham, ME? Find some basic demographic data about North Windham, ME below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in North Windham, ME
Highest Education Level
Front Office Managers in North Windham, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Written Communication
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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