Front Office Manager Jobs in Shawnee, KS
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Peculiar, MO (24 miles from Shawnee, KS)
- 1 day ago
- Peculiar, MO (24 miles from Shawnee, KS)
- 1 day ago
Assistant Office Manager Position Objective: To assist customers in their shopping experience by leading the Front Office team in a way that not only promotes growth for the company, but also...
Hotel Front Desk Shift Manager
- Riverside, MO (11 miles from Shawnee, KS)
- 1 day ago
- Riverside, MO (11 miles from Shawnee, KS)
- 1 day ago
WERE CHANGING ENTERTAINMENT. COME JOIN US. Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and...
- Kansas City, MO (7 miles from Shawnee, KS)
- 13 days ago
- Kansas City, MO (7 miles from Shawnee, KS)
- 13 days ago
Hire, train, and supervise front office employees, ensuring they provide excellent guest services and enforce hotel policies....
- Kansas City, KS (7 miles from Shawnee, KS)
- 30+ days ago
- Kansas City, KS (7 miles from Shawnee, KS)
- 30+ days ago
Services staff Provides training for all Guest Services employees Ensures adequate training of all Guest Services staff to take after-hours reservation calls Evaluates individual employee performance...
- Lenexa, KS (6 miles from Shawnee, KS)
- 30+ days ago
- Lenexa, KS (6 miles from Shawnee, KS)
- 30+ days ago
Front End Manager Overview Provides fast, friendly helpful and efficient service to all price chopper customers. Responsible for managing the Front End Department of the store to include the...
Demographic Data for Shawnee, KS
Moving to Shawnee, KS? Find some basic demographic data about Shawnee, KS below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Shawnee, KS
Highest Education Level
Front Office Managers in Shawnee, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Regulations
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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