Front Office Manager Jobs in Indiana
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
TEMPORARY Valet Guest Service Manager - Bloomington IN
- Bloomington, IN
- 1 day ago
- Bloomington, IN
- 1 day ago
/ Guest Service Manager (GSM) is responsible for overseeing the daily operations of an assigned account, ensuring exceptional service delivery to both clients and guests....
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
/ Guest Service Manager (GSM) is responsible for overseeing the daily operations of an assigned account, ensuring exceptional service delivery to both clients and guests....
Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service....
Guest Services Supervisor - Bottleworks Hotel
- Indianapolis, IN
- 7 days ago
- Indianapolis, IN
- 7 days ago
As the Guest Services Supervisor, you are directly responsible for day-to-day operations of housekeeping department....
. • Maintains and improves guest service and courtesy control programs....
Assistant Front End Manager Trainee - Valpo Calumet Ave
- Valparaiso, IN
- 10 days ago
- Valparaiso, IN
- 10 days ago
Job Summary: We are looking for a highly motivated and enthusiastic Assistant Front End Manager Trainee to join our team. This position is designed to train and develop future leaders by providing...
Assistant Front End Manager Trainee - Schererville
- Schererville, IN
- 10 days ago
- Schererville, IN
- 10 days ago
Job Summary: We are looking for a highly motivated and enthusiastic Assistant Front End Manager Trainee to join our team. This position is designed to train and develop future leaders by providing...
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Senior Guest Service Manager - Indianapolis, IN
- Indianapolis, IN
- 17 days ago
- Indianapolis, IN
- 17 days ago
As a Valet Senior Guest Service Manager, you will play a pivotal role in overseeing the day-to-day operations of our valet team, ensuring the seamless delivery of exceptional guest service and consistently...
Front Office Manager - Residence Inn Evansville
- Evansville, IN
- 22 days ago
- Evansville, IN
- 22 days ago
What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times....
Assists with training guest service team members....
Overview Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards....
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Indiana
Highest Education Level
Front Office Managers in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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