Front Office Manager Jobs in Indiana
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
service experience required, preferably hotel front office experience Must be able to work a variety of shifts, including weekends and holidays....
service experience required, preferably hotel front office experience Must be able to work a variety of shifts, including weekends and holidays....
Business Operations Manager- Guest Services
- Indianapolis, IN
- 10 days ago
- Indianapolis, IN
- 10 days ago
This is a fully onsite role 8AM-430PM supporting patient transport, library, guest relations, valet, and parking. Ideal candidates will have experience in the healthcare industry....
Front Office Manager- Embassy Suites South Bend
- South Bend, IN
- 11 days ago
- South Bend, IN
- 11 days ago
As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability...
Assist Guest Services Manager/Assistant Manager in training of employees including but not limited to guest services, brand standards, hotel policies and procedures and all POS systems....
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Front End Manager Trainee - Valparaiso US 30
- Valparaiso, IN
- 30+ days ago
- Valparaiso, IN
- 30+ days ago
Job Summary: As a Front End Manager Trainee, you will embark on a comprehensive training program designed to develop your leadership and management skills within the retail environment. You will...
Valet Guest Service Manager - Indianapolis
- Indianapolis, IN
- 30+ days ago
- Indianapolis, IN
- 30+ days ago
/ Guest Service Manager (GSM) is responsible for overseeing the daily operations of an assigned account, ensuring exceptional service delivery to both clients and guests....
Assistant Front End Manager Trainee - Valpo Calumet Ave
- Valparaiso, IN
- 30+ days ago
- Valparaiso, IN
- 30+ days ago
Job Summary: We are looking for a highly motivated and enthusiastic Assistant Front End Manager Trainee to join our team. This position is designed to train and develop future leaders by providing...
Assistant Front End Manager Trainee - Schererville
- Schererville, IN
- 30+ days ago
- Schererville, IN
- 30+ days ago
Job Summary: We are looking for a highly motivated and enthusiastic Assistant Front End Manager Trainee to join our team. This position is designed to train and develop future leaders by providing...
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Indiana
Highest Education Level
Front Office Managers in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Front Office
- Baking
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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