Front Office Manager Jobs in Tripler Amc, HI
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Resident Services Manager - Kapilina Beach
- Ewa Beach, HI (10 miles from Tripler Amc, HI)
- 2 days ago
- Ewa Beach, HI (10 miles from Tripler Amc, HI)
- 2 days ago
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in...
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Responsibilities: Supervise Front Desk Team: Oversee daily operations, manage check-ins/check-outs, and ensure high-quality guest service....
Overview The Guest Services Supervisor (Full-Time) is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service...
Guest Service Manager - Arrival Facilitation (OEM)
- Honolulu, HI
- 45+ days ago
- Honolulu, HI
- 45+ days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include: Salary Range: $55,000 - $61,000 annually Medical, Dental, and Vision insurance...
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Work in a company where people truly believe in what theyre doing. At OUTRIGGER Resorts & Hotels,...
Serves as Guest Relations Manager and handles the tracking of service issues....
Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....
Assist Guest Relations Manager / Front Office Manager in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log)....
- Honolulu, HI (3 miles from Tripler Amc, HI)
- 90+ days ago
- Honolulu, HI (3 miles from Tripler Amc, HI)
- 90+ days ago
Sets a positive example for guest relations. Encourages employees to provide excellent customer service within guidelines....
Demographic Data for Tripler Amc, HI
Moving to Tripler Amc, HI? Find some basic demographic data about Tripler Amc, HI below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Tripler Amc, HI
Highest Education Level
Front Office Managers in Tripler Amc, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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