Front Office Manager Jobs in Orlando, FL
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Sanford, FL (20 miles from Orlando, FL)
- 1 day ago
- Sanford, FL (20 miles from Orlando, FL)
- 1 day ago
Group Sales Coordinator Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue...
Location Country Inn & Suites Orlando 5440 Forbes PlaceOrlando, FL 32812 Overview The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services...
service and financial profitability....
The Guest Services Supervisor will play a key role in tourism initiatives at the center....
- Lake Mary, FL (15 miles from Orlando, FL)
- 10 days ago
- Lake Mary, FL (15 miles from Orlando, FL)
- 10 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager....
- Winter Garden, FL (12 miles from Orlando, FL)
- 15 days ago
- Winter Garden, FL (12 miles from Orlando, FL)
- 15 days ago
Inspire and empower the Guest Services TEAM to embody excellence, fostering repeat business through outstanding leadership....
Company: At Brightline, we believe in creating meaningful connections through exceptional experiences. We're creating a brighter way to get there by making travel more convenient, more...
Location Orlando Resort at Championsgate The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one...
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis....
Front Office Supervisor - Embassy Suites by Hilton Orlando Airport
- Orlando, FL
- 30+ days ago
- Orlando, FL
- 30+ days ago
We have 20+ team members report to our Front Office Manager. The ideal candidate holds 2+ years as a Guest Service Agent with OnQ experience....
Overnight Front Desk Supervisor
- Kissimmee, FL (16 miles from Orlando, FL)
- 30+ days ago
- Kissimmee, FL (16 miles from Orlando, FL)
- 30+ days ago
Company Description Pay Rate: $18 / hour - Use our Daily Pay benefit and get access to your pay as you need it. Westgate Vacation Villas & Town Center Resort, which boasts more than 3,000...
- Kissimmee, FL (16 miles from Orlando, FL)
- 45+ days ago
- Kissimmee, FL (16 miles from Orlando, FL)
- 45+ days ago
Company Description Pay Rate: $18 / hour - Use our Daily Pay benefit and get access to your pay as you need it. Westgate Vacation Villas & Town Center Resort, which boasts more than 3,000...
', '\nResponsibilities:', '\nAssist the Front Office Manager in overseeing and coordinating front desk operations....
In this role you will be responsible to assist in providing leadership, guidance, and support to the front desk team in the areas of guest service, training, scheduling, and performance management for...
Demographic Data for Orlando, FL
Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Orlando, FL
Highest Education Level
Front Office Managers in Orlando, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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