Front Office Manager Jobs in Orlando, FL
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Belle Isle, FL (5 miles from Orlando, FL)
- 2 days ago
- Belle Isle, FL (5 miles from Orlando, FL)
- 2 days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Responsibilities Responsibilities Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests....
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Assistant Manager - Guest Services
- Kissimmee, FL (16 miles from Orlando, FL)
- 6 days ago
- Kissimmee, FL (16 miles from Orlando, FL)
- 6 days ago
The Assistant Manager - Guest Services will be responsible for bringing the brand promise to life in guest service departments....
Administrative Support: Support Front Office Manager in preparing reports, tracking key performance metrics, and ensuring front desk compliance with company policies....
What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times....
Company Overview: Performance Hospitality is a lifestyle hotel management company committed to providing outstanding service to our guests!...
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Front Office Manager - Hilton Orlando Buena Vista Palace
- Orlando, FL
- 15 days ago
- Orlando, FL
- 15 days ago
The beautiful, family friendly Hilton Orlando Buena Vista Palace is seeking a Front Office Manager to lead their guest services team!...
A Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service...
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Kissimmee, FL (16 miles from Orlando, FL)
- 60+ days ago
- Kissimmee, FL (16 miles from Orlando, FL)
- 60+ days ago
Company Description Pay Rate: $18 / hour - Use our Daily Pay benefit and get access to your pay as you need it. Westgate Vacation Villas & Town Center Resort, which boasts more than 3,000...
', '\nResponsibilities:', '\nAssist the Front Office Manager in overseeing and coordinating front desk operations....
Description COMPANY OVERVIEW: Join a dynamic and mission-driven hospitality team dedicated to creating unforgettable family experiences. Our boutique hotel, centrally located in the Orlando area,...
Demographic Data for Orlando, FL
Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Orlando, FL
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Orlando, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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