Front Office Manager Jobs in Davenport, FL
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Desk Manager - $50,000+/year Regal Palms Resort, managed by Guest Services, is now hiring Front Desk Manager to assist with hotel operations....
Guest Services, Inc. is an Equal Opportunity employer....
- Lake Buena Vista, FL (14 miles from Davenport, FL)
- 30+ days ago
- Lake Buena Vista, FL (14 miles from Davenport, FL)
- 30+ days ago
Sets a positive example for guest relations. Encourages employees to provide excellent customer service within guidelines....
- Kissimmee, FL (15 miles from Davenport, FL)
- 45+ days ago
- Kissimmee, FL (15 miles from Davenport, FL)
- 45+ days ago
Company Description Pay Rate: $18 / hour - Use our Daily Pay benefit and get access to your pay as you need it. Westgate Vacation Villas & Town Center Resort, which boasts more than 3,000...
Front Office Manager - Melia Orlando Celebration
- Celebration, FL (8 miles from Davenport, FL)
- 90+ days ago
- Celebration, FL (8 miles from Davenport, FL)
- 90+ days ago
Mission of the Role: As Front Office Manager, you will be responsible for leading and motivating the front desk and reservations team, ensuring exceptional and personalized service for all guests....
Front Office Supervisor - Melia Orlando Hotel
- Celebration, FL (8 miles from Davenport, FL)
- 90+ days ago
- Celebration, FL (8 miles from Davenport, FL)
- 90+ days ago
When necessary, support the Front Office Manager and the Assistant Front Office Manager to distribute tasks to the department. Support the fee strategy established by the Revenue team....
Demographic Data for Davenport, FL
Moving to Davenport, FL? Find some basic demographic data about Davenport, FL below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Davenport, FL
Highest Education Level
Front Office Managers in Davenport, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Courteous
- Private Branch Exchange
- MICROS Systems
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Motivating
- Quality of Service
- Hospitality Management
- Meeting Planning
- Front Office
- Directing
- Complaint Resolution
- Property Management
- Budget Forecasting
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Forecasting
- Interviewing
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Friendliness
- Auditing
- Coaching
- Telephone Skills
- Written Communication
- Events
- Budgets
- English
- Inventory Management
- Education Experience
- Sales
- Policy Development
- Microsoft Office
- Teamwork
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »