Front Office Manager Jobs in Coral Gables, FL
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Hialeah, FL (9 miles from Coral Gables, FL)
- 1 day ago
- Hialeah, FL (9 miles from Coral Gables, FL)
- 1 day ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- Miami, FL (5 miles from Coral Gables, FL)
- 2 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 2 days ago
Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations....
- Miami Beach, FL (8 miles from Coral Gables, FL)
- 6 days ago
- Miami Beach, FL (8 miles from Coral Gables, FL)
- 6 days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Overnight Guest Services Manager
- Miami, FL (5 miles from Coral Gables, FL)
- 7 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 7 days ago
Job Description Job Purpose: Under the guidance of the Front Office Manager, ensure Guest Services runs as an efficient and organized unit; act as the main contact/service center for internal and external...
Front Desk Supervisor - Surfcomber - Kimpton Surfcomber Hotel
- Miami Beach, FL (8 miles from Coral Gables, FL)
- 7 days ago
- Miami Beach, FL (8 miles from Coral Gables, FL)
- 7 days ago
**What You'll Do** Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service....
Overnight Guest Services Manager
- Miami Beach, FL (8 miles from Coral Gables, FL)
- 9 days ago
- Miami Beach, FL (8 miles from Coral Gables, FL)
- 9 days ago
Job Description Job Purpose: Under the guidance of the Front Office Manager, ensure Guest Services runs as an efficient and organized unit; act as the main contact/service center for internal and external...
Front Desk Supervisor - Surfcomber
- Miami Beach, FL (8 miles from Coral Gables, FL)
- 10 days ago
- Miami Beach, FL (8 miles from Coral Gables, FL)
- 10 days ago
What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service....
- Sunny Isles Beach, FL (17 miles from Coral Gables, FL)
- 16 days ago
- Sunny Isles Beach, FL (17 miles from Coral Gables, FL)
- 16 days ago
As a Guest Services Manager, you support the Director of Front Office in all guest service recoveries, amenity programs and day to day operation....
Front Office Supervisor - Hilton Cabana Miami Beach Resort
- Miami Beach, FL (8 miles from Coral Gables, FL)
- 16 days ago
- Miami Beach, FL (8 miles from Coral Gables, FL)
- 16 days ago
Ideal candidates have open availability to work any day/shift including holidays and weekends, has previous or current hotel experience, and a minimum of 2 years in delivering exceptional guest service...
Assistant Guest Service Manager
- Aventura, FL (17 miles from Coral Gables, FL)
- 23 days ago
- Aventura, FL (17 miles from Coral Gables, FL)
- 23 days ago
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
Guest Service Supervisor - DoubleTree by Hilton Ocean Point Resort
- Sunny Isles Beach, FL (17 miles from Coral Gables, FL)
- 25 days ago
- Sunny Isles Beach, FL (17 miles from Coral Gables, FL)
- 25 days ago
DoubleTree by Hilton Ocean Point Resort, a Colwen Hotels property is seeking an engaging, friendly and detail-oriented Guest Service Supervisor to join our team....
Front Desk Supervisor - DoubleTree by Hilton Ocean Point Resort
- Sunny Isles Beach, FL (17 miles from Coral Gables, FL)
- 26 days ago
- Sunny Isles Beach, FL (17 miles from Coral Gables, FL)
- 26 days ago
Facilitate creative solutions to overcome obstacles and insure continuous guest satisfaction results Balance cost controls with exceptional guest service and associate satisfaction Maintain STRICT key...
- Aventura, FL (17 miles from Coral Gables, FL)
- 30+ days ago
- Aventura, FL (17 miles from Coral Gables, FL)
- 30+ days ago
Outstanding guest service skills. Able to handle a multitude of tasks in an ever-changing environment....
- North Bay Village, FL (12 miles from Coral Gables, FL)
- 45+ days ago
- North Bay Village, FL (12 miles from Coral Gables, FL)
- 45+ days ago
Front Desk Supervisor Job Category: Employee Requisition Number: FRONT012079 Posting Details Posted: February 25, 2025 Full-Time On-site Locations Showing 1 location North Bay Village, FL 33141,...
- Aventura, FL (17 miles from Coral Gables, FL)
- 45+ days ago
- Aventura, FL (17 miles from Coral Gables, FL)
- 45+ days ago
Previous Guest Relations and Front Office experience in a hotel required. Possess outstanding guest services skills and leadership capability....
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Coral Gables, FL
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Coral Gables, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Food Safety
- Baking
- Front Office
- Directing
- Point-of-Sale System
- Property Management
- Complaint Resolution
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Listening
- Accounting
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Education Experience
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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