Front of House Manager Jobs in Madison, WI

A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.

Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.

1-15 of 27 Jobs

Client Services Manager

  • Madison, WI
  • 8 hours ago
  • Madison, WI
  • 8 hours ago

JOB REQUIREMENTS: This position manages all aspects of job orders inconjunction with the client and internal staff such as sales/marketing,prepress, operations, etc. The primary responsibility is...

Shift Manager

  • Waunakee, WI (8 miles from Madison, WI)
  • 10 hours ago
  • Waunakee, WI (8 miles from Madison, WI)
  • 10 hours ago

As part of the Subway Team, you as a Shift Manager will focus on six main things: Providing an excellent guest experience Ensuring that great food is prepared & served Keeping our restaurants...

Sr Lead Customer Experience Manager

  • Madison, WI
  • 2 days ago
  • Madison, WI
  • 2 days ago

About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...

Restaurant Shift Supervisor

  • Madison, WI
  • 4 days ago
  • Madison, WI
  • 4 days ago

BE A PART OF OUR SUCCESS! Educational Assistance with DeVry University with complimentary laptop Immediate Family Members are also eligible Competitive Pay with Service Award Incentive Get paid...

Shift Manager

  • Madison, WI
  • 9 days ago
  • Madison, WI
  • 9 days ago

This is the place to start the next phase of your restaurant management career....

Shift Manager

  • Monona, WI (2 miles from Madison, WI)
  • 9 days ago
  • Monona, WI (2 miles from Madison, WI)
  • 9 days ago

As a Shift Manager, you will assist in managing restaurant operations while providing exceptional customer service....

Restaurant Shift Manager

  • Cottage Grove, WI (10 miles from Madison, WI)
  • 14 days ago
  • Cottage Grove, WI (10 miles from Madison, WI)
  • 14 days ago

Leading a culture of food safety that meets company standards in food quality, cleanliness, and practices. Recognizing team members for their hard work and celebrating wins during each shift....

Retail Full-Time Customer Experience Manager

  • Madison, WI
  • 16 days ago
  • Madison, WI
  • 16 days ago

Store - MADISON-LIEN RD, WI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...

Front Office Coordinator - Madison, WI

  • Madison, WI
  • 19 days ago
  • Madison, WI
  • 19 days ago

Position Overview Schedule: Monday through Friday, 8:00 am to 4:30 pm Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and transform lives. We...

Restaurant Manager

  • Madison, WI
  • 23 days ago
  • Madison, WI
  • 23 days ago

Apply Job Type Full-time Description At bartaco, food is our passion. But people are our purpose. We invest in our team because our people are at the heart of what we do. We're committed to...

Restaurant Manager

  • Madison, WI
  • 30+ days ago
  • Madison, WI
  • 30+ days ago

Raising Cane's standards and culture in shift management responsibilities of restaurant operations....

Madison Restaurant Manager - Chili's

  • Madison, WI
  • 30+ days ago
  • Madison, WI
  • 30+ days ago

Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...

Shift Manager - FT

  • Sun Prairie, WI (12 miles from Madison, WI)
  • 60+ days ago
  • Sun Prairie, WI (12 miles from Madison, WI)
  • 60+ days ago

$15.00 - $16.00 per hour Employer: DRM Inc. Why should you join the DReaM Team? To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams,...

Shift Manager - FT

  • Monona, WI (2 miles from Madison, WI)
  • 60+ days ago
  • Monona, WI (2 miles from Madison, WI)
  • 60+ days ago

$15.00 to $16.00 per hour Employer: DRM Inc. Why should you join the DReaM Team? To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams,...

Restaurant Manager

  • Madison, WI
  • 90+ days ago
  • Madison, WI
  • 90+ days ago

Manages performance of all hourly employees, with an emphasis on Front of House employees, to ensure they are successful in their individual roles....

Demographic Data for Madison, WI

Moving to Madison, WI? Find some basic demographic data about Madison, WI below.


Local
National
308,529
8,483
Large

Front of House Manager Online Courses and Training Opportunities

iHireHospitality curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front of the House
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...
Literature of the English Country House
For over 450 years, country houses have attracted the attention of celebrated writers like Thomas More and Charles Dickens. On this six-week course, youll trace depictions of country houses...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Title Synonyms

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Salary for Front of House Manager Jobs in Madison, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitality research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Front of House Manager positions.



Highest Education Level

Front of House Managers in Madison, WI offer the following education background
Bachelor's Degree
33.9%
High School or GED
25.9%
Associate's Degree
17.2%
Vocational Degree or Certification
11.2%
Master's Degree
7.1%
Some College
3.2%
Some High School
0.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front of House Managers in Madison, WI
2-4 years
29.5%
1-2 years
29.4%
None
18.4%
Less than 1 year
17.8%
4-6 years
4.9%



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