Front of House Manager Jobs in Martinsburg, WV
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Hancock, MD (18 miles from Martinsburg, WV)
- 2 hours ago
- Hancock, MD (18 miles from Martinsburg, WV)
- 2 hours ago
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it....
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 2 days ago
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 2 days ago
& local marketing programs Champion sales building activities and suggestive selling Maximize table turnover, sales per guest, and sales per hour Meet and greet guests, investigating and resolving food...
Customer Experience Manager FT
- Dulles, VA (11 miles from Martinsburg, WV)
- 6 days ago
- Dulles, VA (11 miles from Martinsburg, WV)
- 6 days ago
Store - DC-ARCOLA/DULLES, VA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
FT Assistant Manager Deli - 6557
- Hedgesville, WV (6 miles from Martinsburg, WV)
- 7 days ago
- Hedgesville, WV (6 miles from Martinsburg, WV)
- 7 days ago
Category/Area of Expertise: Retail Store Positions Job Requisition: 420438 Address: USA-WV-Hedgesville-147 Roaring Lion Blvd Store Code: GC - Us Store Mgrs (5013165) At The GIANT Company we're...
- Dulles, VA (11 miles from Martinsburg, WV)
- 15 days ago
- Dulles, VA (11 miles from Martinsburg, WV)
- 15 days ago
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k)...
- Winchester, VA (23 miles from Martinsburg, WV)
- 16 days ago
- Winchester, VA (23 miles from Martinsburg, WV)
- 16 days ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
- Dulles, VA (11 miles from Martinsburg, WV)
- 17 days ago
- Dulles, VA (11 miles from Martinsburg, WV)
- 17 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Restaurant Manager - Chili's Martinsburg, WV
- Martinsburg, WV
- 20 days ago
- Martinsburg, WV
- 20 days ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
FT Assistant Manager Deli - 6558
- Berryville, VA (20 miles from Martinsburg, WV)
- 20 days ago
- Berryville, VA (20 miles from Martinsburg, WV)
- 20 days ago
Category/Area of Expertise: Retail Store Positions Job Requisition: 417885 Address: USA-VA-Berryville-409 N Mcneil Road Store Code: GC - Store Mgrs (5013258) At The GIANT Company we're committed...
Full-time Customer Experience Manager
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 30+ days ago
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 30+ days ago
Store - HAGERSTOWN, MD Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 30+ days ago
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 30+ days ago
Shift Manager 10306 Arnett Drive Hagerstown Maryland Arby's believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset....
Summary A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping...
- Charles Town, WV (15 miles from Martinsburg, WV)
- 60+ days ago
- Charles Town, WV (15 miles from Martinsburg, WV)
- 60+ days ago
As a Shift Manager you will have full accountability for restaurant operations during shifts when management is not present....
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 60+ days ago
- Hagerstown, MD (17 miles from Martinsburg, WV)
- 60+ days ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
- Middletown, MD (21 miles from Martinsburg, WV)
- 60+ days ago
- Middletown, MD (21 miles from Martinsburg, WV)
- 60+ days ago
Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to...
Demographic Data for Martinsburg, WV
Moving to Martinsburg, WV? Find some basic demographic data about Martinsburg, WV below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Martinsburg, WV
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Martinsburg, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Restaurant Management
- Food and Beverage Management
- Motivating
- Quality of Service
- OpenTable
- Firing
- Grilling
- Sales Development
- Food Safety
- Food Handling
- Sanitation
- Long-Term Disability
- Food Preparation
- Cost Management
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Reimbursement
- Customer Satisfaction
- Math
- Staffing
- Decision Making
- Retail
- High School Diploma
- Driving
- Friendliness
- Coaching
- Events
- Budgets
- Interpersonal Skills
- Employee Development
- English
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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