Front of House Manager Jobs in Norfolk, VA
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Chesapeake, VA (7 miles from Norfolk, VA)
- 12 hours ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 12 hours ago
management experience Must be able and willing to work a flexible schedule Minimum age 21 years Preferred Requirements: One (1) year previous experience in full service (including bar) restaurant management...
- Hampton, VA (14 miles from Norfolk, VA)
- 23 hours ago
- Hampton, VA (14 miles from Norfolk, VA)
- 23 hours ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
- Suffolk, VA (21 miles from Norfolk, VA)
- 3 days ago
- Suffolk, VA (21 miles from Norfolk, VA)
- 3 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
- Suffolk, VA (15 miles from Norfolk, VA)
- 4 days ago
- Suffolk, VA (15 miles from Norfolk, VA)
- 4 days ago
We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. You're in the right place if you're here for:...
Front Office Coordinator - Newport News (Denbigh), VA
- Newport News, VA (17 miles from Norfolk, VA)
- 5 days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 5 days ago
Position Overview Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and...
- Hampton, VA (14 miles from Norfolk, VA)
- 8 days ago
- Hampton, VA (14 miles from Norfolk, VA)
- 8 days ago
quality and food safety very seriously but do not take ourselves too seriously....
- Chesapeake, VA (7 miles from Norfolk, VA)
- 9 days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 9 days ago
This is the place to start the next phase of your restaurant management career....
- Chesapeake, VA (7 miles from Norfolk, VA)
- 11 days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 11 days ago
Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory and labor policies and procedures....
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 16 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 16 days ago
Manager to lead our front-of-house team....
Full Time Assistant Customer Service Manager DLT Chesapeake, Norfolk, Va Beach
- Chesapeake, VA (7 miles from Norfolk, VA)
- 18 days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 18 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
- Newport News, VA (17 miles from Norfolk, VA)
- 18 days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 18 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Shift Supervisor Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What Does a SHIFT SUPERVISOR do? Operates the...
- Chesapeake, VA (7 miles from Norfolk, VA)
- 22 days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 22 days ago
Position Summary Reporting to the Area Director, the Restaurant Manager is responsible for protecting and delivering the Del Taco Brand, to grow sales while maximizing the efficiency and profitability...
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 22 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 22 days ago
operations....
- Portsmouth, VA (5 miles from Norfolk, VA)
- 23 days ago
- Portsmouth, VA (5 miles from Norfolk, VA)
- 23 days ago
Job Summary: Responsible for management and supervision of poker activities in the poker room on assigned shifts. Supervisory Responsibilities: Yes. Poker Dealers Duties/ Responsibilities:...
Demographic Data for Norfolk, VA
Moving to Norfolk, VA? Find some basic demographic data about Norfolk, VA below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Norfolk, VA
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Norfolk, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front of House Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »