Front of House Manager Jobs in Ephrata, PA
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Wyomissing, PA (15 miles from Ephrata, PA)
- 10 hours ago
- Wyomissing, PA (15 miles from Ephrata, PA)
- 10 hours ago
We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. You're in the right place if you're here for:...
Food Supervisor (Cafe/Retail Area)
- Lancaster, PA (10 miles from Ephrata, PA)
- 4 days ago
- Lancaster, PA (10 miles from Ephrata, PA)
- 4 days ago
Food Supervisor **Location:** PENN STATE HEALTH LANCASTER MEDICAL CENTER - 31990001**Workdays/shifts*:**** *Varying shifts, days/hours (open availability preferred). More details will be provided...
- Lancaster, PA (10 miles from Ephrata, PA)
- 11 days ago
- Lancaster, PA (10 miles from Ephrata, PA)
- 11 days ago
Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our New York / New Jersey territory. StructureCare,...
45K - 55K Start - Restaurant Manager Trainees Wanted
- Myerstown, PA (16 miles from Ephrata, PA)
- 15 days ago
- Myerstown, PA (16 miles from Ephrata, PA)
- 15 days ago
FAST GROWING QSR COMPANY LOOKING TO WORK WITH DEDICATED - HARD WORKING INDIVIDUALS. NO NEED TO HAVE A COLLEGE BACK GROUND. WE WILL TRAIN YOU. GREAT STARTING SALARY. LARGE SALARY INCREMENTS...
Cartoon Network Hotel Guest Experience Manager
- Lancaster, PA (10 miles from Ephrata, PA)
- 18 days ago
- Lancaster, PA (10 miles from Ephrata, PA)
- 18 days ago
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states....
- Lebanon, PA (16 miles from Ephrata, PA)
- 18 days ago
- Lebanon, PA (16 miles from Ephrata, PA)
- 18 days ago
Restaurant Operations Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures....
- Lancaster, PA (10 miles from Ephrata, PA)
- 19 days ago
- Lancaster, PA (10 miles from Ephrata, PA)
- 19 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we...
Assistant Customer Experience Manager
- Wyomissing, PA (15 miles from Ephrata, PA)
- 45+ days ago
- Wyomissing, PA (15 miles from Ephrata, PA)
- 45+ days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Sinking Spring, PA (12 miles from Ephrata, PA)
- 90+ days ago
- Sinking Spring, PA (12 miles from Ephrata, PA)
- 90+ days ago
What we expect from you Shift Managers must have at least 6 months of restaurant management experience....
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it....
Quality & Customer Experience Manager
- Lancaster, PA (10 miles from Ephrata, PA)
- 30+ days ago
- Lancaster, PA (10 miles from Ephrata, PA)
- 30+ days ago
Job Details Job Title: Quality & Customer Experience Manager Location: Lancaster, USA Company: The Wenger Group Industry Sector: Agribusiness Industry Type: Input Retail, Cooperative and Related...
- Lancaster, PA (10 miles from Ephrata, PA)
- 30+ days ago
- Lancaster, PA (10 miles from Ephrata, PA)
- 30+ days ago
Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience every guest, every time....
- Lebanon, PA (16 miles from Ephrata, PA)
- 45+ days ago
- Lebanon, PA (16 miles from Ephrata, PA)
- 45+ days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations....
- Elverson, PA (19 miles from Ephrata, PA)
- 45+ days ago
- Elverson, PA (19 miles from Ephrata, PA)
- 45+ days ago
Responsibilities: P&L Management Restaurant Operations Management Managing Food Cost & Labor Cost Following all government regulations, employment law, food safety, operations policies and cash policies...
Demographic Data for Ephrata, PA
Moving to Ephrata, PA? Find some basic demographic data about Ephrata, PA below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Ephrata, PA
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Ephrata, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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