Front of House Manager Jobs in Westerville, OH
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Canal Winchester, OH (19 miles from Westerville, OH)
- 7 hours ago
- Canal Winchester, OH (19 miles from Westerville, OH)
- 7 hours ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
Sr Lead Customer Experience Manager
- Columbus, OH (6 miles from Westerville, OH)
- 1 day ago
- Columbus, OH (6 miles from Westerville, OH)
- 1 day ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...
- Columbus, OH (6 miles from Westerville, OH)
- 1 day ago
- Columbus, OH (6 miles from Westerville, OH)
- 1 day ago
Kingspan Insulated Panels North America, a division of the Kingspan Group plc headquartered in Ireland, is a global and trusted leader in the design, manufacturing, and supply of high-performance...
- Columbus, OH (6 miles from Westerville, OH)
- 4 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 4 days ago
Job Summary The Night Crew Lead maintains standards in the sales area and stocks shelves to ensure guest requirements are met. They also build guest loyalty by providing exemplary customer...
KFC Shift Manager G135727 - Gender Rd [OH]
- Canal Winchester, OH (19 miles from Westerville, OH)
- 5 days ago
- Canal Winchester, OH (19 miles from Westerville, OH)
- 5 days ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
- Columbus, OH (6 miles from Westerville, OH)
- 6 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 6 days ago
Manager highly preferred -Diligent, detailed and patient personality -Ability to handle a wide variety of people types both on staff and as guests -Ability to coordinate schedules -Strong and patient...
- Pickerington, OH (16 miles from Westerville, OH)
- 6 days ago
- Pickerington, OH (16 miles from Westerville, OH)
- 6 days ago
The Restaurant Manager handles and fixes all complaints to insure a great dining experience for residents and guests....
- Columbus, OH (6 miles from Westerville, OH)
- 10 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 10 days ago
Raising Cane's standards and culture in shift management responsibilities of restaurant operations....
- Columbus, OH (6 miles from Westerville, OH)
- 11 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 11 days ago
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're...
Front Of House Supervisor - Brew Brothers (Eldorado Scioto Downs - Columbus, OH)
- Columbus, OH (6 miles from Westerville, OH)
- 12 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 12 days ago
JOB SUMMARY: Responsible for the supervision and direction of the dining room and all dining room staff. ESSENTIAL DUTIES & RESPONSIBILITIES: Will work closely with upper management and...
Project Manager - Restaurant Operations Services
- Dublin, OH (12 miles from Westerville, OH)
- 13 days ago
- Dublin, OH (12 miles from Westerville, OH)
- 13 days ago
This role reports directly to a Director in Restaurant Operations Services and is a development role that could serve as bench for other expanded roles in field operations or other functions....
- Columbus, OH (6 miles from Westerville, OH)
- 15 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 15 days ago
What you'll do WHY WENDY’S? Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager. We get you. We got you....
- Columbus, OH (6 miles from Westerville, OH)
- 16 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 16 days ago
Accounts for food quality and quantity....
- Etna, OH (15 miles from Westerville, OH)
- 16 days ago
- Etna, OH (15 miles from Westerville, OH)
- 16 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Columbus, OH (6 miles from Westerville, OH)
- 17 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 17 days ago
Job Summary As a Front of House Manager, you will manage a team of food service professionals and be responsible for the overall service in the senior living community as well as special functions....
Demographic Data for Westerville, OH
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Front of House Manager Online Courses and Training Opportunities
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Salary for Front of House Manager Jobs in Westerville, OH
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Westerville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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