Front of House Manager Jobs in Portage, MI
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Battle Creek, MI (24 miles from Portage, MI)
- 1 hour ago
- Battle Creek, MI (24 miles from Portage, MI)
- 1 hour ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
- Kalamazoo, MI (5 miles from Portage, MI)
- 23 hours ago
- Kalamazoo, MI (5 miles from Portage, MI)
- 23 hours ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we...
- Oshtemo, MI (7 miles from Portage, MI)
- 8 days ago
- Oshtemo, MI (7 miles from Portage, MI)
- 8 days ago
Pay is up to $19.00 an hour. Includes TIPS (Average Tips per Hour is $4.00-$5.00) About You You're the face of Noodles & Company, and we must admit, you look great. You're known for always...
- Kalamazoo, MI (5 miles from Portage, MI)
- 30+ days ago
- Kalamazoo, MI (5 miles from Portage, MI)
- 30+ days ago
Summary Works at the direction and under the supervision of the General Manager to ensure compliance with the Company's product and customer service standards. This is accomplished by being a...
- Three Rivers, MI (15 miles from Portage, MI)
- 45+ days ago
- Three Rivers, MI (15 miles from Portage, MI)
- 45+ days ago
As a Shift Manager you will have full accountability for restaurant operations during shifts when management is not present....
- Battle Creek, MI (24 miles from Portage, MI)
- 45+ days ago
- Battle Creek, MI (24 miles from Portage, MI)
- 45+ days ago
HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees...
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods....
- Battle Creek, MI (24 miles from Portage, MI)
- 90+ days ago
- Battle Creek, MI (24 miles from Portage, MI)
- 90+ days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products,...
- Battle Creek, MI (24 miles from Portage, MI)
- 90+ days ago
- Battle Creek, MI (24 miles from Portage, MI)
- 90+ days ago
STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who...
management experience Must be able and willing to work a flexible schedule Minimum age 21 years Preferred Requirements: One (1) year previous experience in full service (including bar) restaurant management...
Demographic Data for Portage, MI
Moving to Portage, MI? Find some basic demographic data about Portage, MI below.
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Salary for Front of House Manager Jobs in Portage, MI
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Portage, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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