Front of House Manager Jobs in Grand Rapids, MI
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
& local marketing programs Champion sales building activities and suggestive selling Maximize table turnover, sales per guest, and sales per hour Meet and greet guests, investigating and resolving food...
- Wayland, MI (18 miles from Grand Rapids, MI)
- 4 days ago
- Wayland, MI (18 miles from Grand Rapids, MI)
- 4 days ago
Position Summary: Perform responsibilities in accordance with all Company standards, policies, and procedures. Under direction supervise the operation of the Security Department. The Security...
- Wyoming, MI (8 miles from Grand Rapids, MI)
- 4 days ago
- Wyoming, MI (8 miles from Grand Rapids, MI)
- 4 days ago
We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. You're in the right place if you're here for:...
Administrative Assistant Customer Service Manager
- Wyoming, MI (8 miles from Grand Rapids, MI)
- 7 days ago
- Wyoming, MI (8 miles from Grand Rapids, MI)
- 7 days ago
Assistant Account Manager Job Summary: The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders...
Assistant Customer Service Manager
- Kentwood, MI (6 miles from Grand Rapids, MI)
- 7 days ago
- Kentwood, MI (6 miles from Grand Rapids, MI)
- 7 days ago
Assistant Account Manager Job Summary: The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders...
Restaurant Manager - work with an outstanding Team!
- Wyoming, MI (8 miles from Grand Rapids, MI)
- 10 days ago
- Wyoming, MI (8 miles from Grand Rapids, MI)
- 10 days ago
As the Restaurant Manager, you will ensure exceptional customer service, a seamless dining experience, and the overall success of the bar and restaurant operations....
- Comstock Park, MI (8 miles from Grand Rapids, MI)
- 30+ days ago
- Comstock Park, MI (8 miles from Grand Rapids, MI)
- 30+ days ago
As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved....
- Kentwood, MI (6 miles from Grand Rapids, MI)
- 30+ days ago
- Kentwood, MI (6 miles from Grand Rapids, MI)
- 30+ days ago
management operations....
management operations....
- Wyoming, MI (8 miles from Grand Rapids, MI)
- 45+ days ago
- Wyoming, MI (8 miles from Grand Rapids, MI)
- 45+ days ago
HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees...
- Rockford, MI (14 miles from Grand Rapids, MI)
- 45+ days ago
- Rockford, MI (14 miles from Grand Rapids, MI)
- 45+ days ago
From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods....
management experience Must be able and willing to work a flexible schedule Minimum age 21 years Preferred Requirements: One (1) year previous experience in full service (including bar) restaurant management...
STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who...
management operations....
- Wayland, MI (18 miles from Grand Rapids, MI)
- 60+ days ago
- Wayland, MI (18 miles from Grand Rapids, MI)
- 60+ days ago
Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. PERKS & BENEFITS: Competitive pay starting at $16.50 / hour plus cash incentives...
Demographic Data for Grand Rapids, MI
Moving to Grand Rapids, MI? Find some basic demographic data about Grand Rapids, MI below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Grand Rapids, MI
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Grand Rapids, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Restaurant Management
- Food and Beverage Management
- Motivating
- Quality of Service
- OpenTable
- Firing
- Grilling
- Sales Development
- Food Safety
- Food Handling
- Sanitation
- Long-Term Disability
- Food Preparation
- Cost Management
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Reimbursement
- Customer Satisfaction
- Math
- Staffing
- Decision Making
- Retail
- High School Diploma
- Driving
- Friendliness
- Coaching
- Events
- Budgets
- Interpersonal Skills
- Employee Development
- English
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front of House Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »