Front of House Manager Jobs in Grand Rapids, MI
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Grand Rapids, MI (4 miles from Grand Rapids, MI)
- 2 days ago
- Grand Rapids, MI (4 miles from Grand Rapids, MI)
- 2 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Kentwood, MI (6 miles from Grand Rapids, MI)
- 3 days ago
- Kentwood, MI (6 miles from Grand Rapids, MI)
- 3 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we...
Part-time Customer Experience Manager
- Grandville, MI (8 miles from Grand Rapids, MI)
- 6 days ago
- Grandville, MI (8 miles from Grand Rapids, MI)
- 6 days ago
Store - GRAND RAPIDS-GRANDVILLE, MI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
Responsibilities: • Support performance evaluations and provide feedback to team members. • Aid in recruitment and resource planning based on department needs. • Contribute to strategic marketing...
- Kentwood, MI (6 miles from Grand Rapids, MI)
- 10 days ago
- Kentwood, MI (6 miles from Grand Rapids, MI)
- 10 days ago
Shift Supervisor Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What Does a SHIFT SUPERVISOR do? Operates the...
- Grandville, MI (8 miles from Grand Rapids, MI)
- 10 days ago
- Grandville, MI (8 miles from Grand Rapids, MI)
- 10 days ago
Pay is up to $17.00 an hour. Includes TIPS (Average Tips per Hour is $2.00-$3.00) About You You're the face of Noodles & Company, and we must admit, you look great. You're known for always...
- Lowell, MI (14 miles from Grand Rapids, MI)
- 13 days ago
- Lowell, MI (14 miles from Grand Rapids, MI)
- 13 days ago
As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved....
- Sparta, MI (13 miles from Grand Rapids, MI)
- 14 days ago
- Sparta, MI (13 miles from Grand Rapids, MI)
- 14 days ago
Shift Supervisor Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What Does a SHIFT SUPERVISOR do? Operates the...
- Grandville, MI (8 miles from Grand Rapids, MI)
- 16 days ago
- Grandville, MI (8 miles from Grand Rapids, MI)
- 16 days ago
WHAT YOULL NEED 2+ years of successful restaurant management experience Ability and willingness to work 50 hours a week (five 10-hour shifts) Ability and willingness to work holidays and weekends as...
Trains all Front of House associates in the restaurant to perform their job duties to the best of their abilities....
Chick-fil-A Front of House Manager In Training - Morning / Mid Shift
- Walker, MI (6 miles from Grand Rapids, MI)
- 25 days ago
- Walker, MI (6 miles from Grand Rapids, MI)
- 25 days ago
After a 30 day probation period a review will take place, if all goes well an offer will be made with a pay increase to become the Full Time Front of House Manager, known as Shift Lead....
- Walker, MI (6 miles from Grand Rapids, MI)
- 30+ days ago
- Walker, MI (6 miles from Grand Rapids, MI)
- 30+ days ago
We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. You're in the right place if you're here for:...
- Wyoming, MI (8 miles from Grand Rapids, MI)
- 60+ days ago
- Wyoming, MI (8 miles from Grand Rapids, MI)
- 60+ days ago
HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees...
management experience Must be able and willing to work a flexible schedule Minimum age 21 years Preferred Requirements: One (1) year previous experience in full service (including bar) restaurant management...
Chick-fil-A Front of House Manager In Training - evening/closing
- Walker, MI (6 miles from Grand Rapids, MI)
- 30+ days ago
- Walker, MI (6 miles from Grand Rapids, MI)
- 30+ days ago
After a 30 day probation period a review will take place, if all goes well an offer will be made with a pay increase to become the Full Time Front of House Manager, known as Shift Lead....
Demographic Data for Grand Rapids, MI
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Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Grand Rapids, MI
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Grand Rapids, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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