Front of House Manager Jobs in Salem, MA

A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.

Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.

1-15 of 62 Jobs

General Manager / Chef

  • Newton Upper Falls, MA (21 miles from Salem, MA)
  • 7 days ago
  • Newton Upper Falls, MA (21 miles from Salem, MA)
  • 7 days ago

BrickFire Pizza is a chef inspired quality fast casual restaurant specializing in pizza, pasta with homemade sauces, and a wide variety of salads and sandwiches with homemade dressings. We are...

Restaurant Manager

  • Boston, MA (13 miles from Salem, MA)
  • 9 hours ago
  • Boston, MA (13 miles from Salem, MA)
  • 9 hours ago

All Yard House Jobs Restaurant Manager - Full Time Yard House - Boston, MA Posted on 03/30/25 (Ref: MAC2mCqmwa) For this position pay will be variable by location - See additional job details and benefits...

Sr Lead Customer Experience Manager

  • Boston, MA (13 miles from Salem, MA)
  • 1 day ago
  • Boston, MA (13 miles from Salem, MA)
  • 1 day ago

About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...

Shift Manager up to $19/hr

  • Reading, MA (10 miles from Salem, MA)
  • 1 day ago
  • Reading, MA (10 miles from Salem, MA)
  • 1 day ago

McDonald's is currently looking for Shift Manager Up to $19/hr (based on experience and availability) It's time you worked for someone who will give you the tools to learn, grow and be what you...

Restaurant Manager - Dedham

  • Dedham, MA (23 miles from Salem, MA)
  • 2 days ago
  • Dedham, MA (23 miles from Salem, MA)
  • 2 days ago

The Restaurant Manager is a member of the FOH management team compensated on an hourly basis that assists the other managers with the shift execution of FOH operations in a manner consistent with the...

Restaurant Manager

  • Boston, MA (13 miles from Salem, MA)
  • 2 days ago
  • Boston, MA (13 miles from Salem, MA)
  • 2 days ago

Restaurant Opening Responsibilities Strategic Planning Team Leadership Performance Management Honesty and Integrity Culinary Knowledge Honesty Integrity Large Scale Restaurant Management Read more...

Customer Service Manager

  • Concord, MA (23 miles from Salem, MA)
  • 2 days ago
  • Concord, MA (23 miles from Salem, MA)
  • 2 days ago

Customer Service Manager Do you dream of a career rooted in teamwork, exceptional customer service, and a commitment to safety-all within a vibrant community rich in history? Look no further than...

Shift Manager

  • Lynn, MA (4 miles from Salem, MA)
  • 3 days ago
  • Lynn, MA (4 miles from Salem, MA)
  • 3 days ago

Shift Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a dynamic and...

Assistant Customer Service Manager

  • Melrose, MA (8 miles from Salem, MA)
  • 4 days ago
  • Melrose, MA (8 miles from Salem, MA)
  • 4 days ago

Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this role, you'll be the...

Full Time Front of House Manager - Boston Pizza Seton

  • Boston, MA (13 miles from Salem, MA)
  • 5 days ago
  • Boston, MA (13 miles from Salem, MA)
  • 5 days ago

Ready to Take the Next Step in Your Restaurant Management Career?...

Dining Room Supervisor - The Residence at Bedford

  • Bedford, MA (18 miles from Salem, MA)
  • 6 days ago
  • Bedford, MA (18 miles from Salem, MA)
  • 6 days ago

Job Details Job Location : The Residence at Bedford - Bedford, MA Salary Range : Undisclosed Description If you have been looking for a career that loves you back... This is the one! LCB Senior...

Restaurant Manager

  • Boston, MA (13 miles from Salem, MA)
  • 9 days ago
  • Boston, MA (13 miles from Salem, MA)
  • 9 days ago

restaurant teamUnderstanding of steps of serviceOutstanding communication, leadership and problem-solving skillsBachelor's Degree or Associate's Degree in Restaurant Management or Hospitality preferredKnowledge...

Restaurant Shift Supervisor

  • Boston, MA (13 miles from Salem, MA)
  • 10 days ago
  • Boston, MA (13 miles from Salem, MA)
  • 10 days ago

of house so that team members have the resources they need for seamless operations throughout their shift....

Client Services Manager, Assistive Home Care

  • Auburndale, MA (20 miles from Salem, MA)
  • 12 days ago
  • Auburndale, MA (20 miles from Salem, MA)
  • 12 days ago

BAYADA Home Health Care is currently seeking a Client Services Manager in our Newton Assistive Home Care office in Auburndale, MA. If you are looking for an exciting career opportunity in a...

RESTAURANT MANAGER - Chelmsford MA

  • Chelmsford, MA (23 miles from Salem, MA)
  • 13 days ago
  • Chelmsford, MA (23 miles from Salem, MA)
  • 13 days ago

A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback....

Demographic Data for Salem, MA

Moving to Salem, MA? Find some basic demographic data about Salem, MA below.


Local
National
44,451
1,142
Medium

Front of House Manager Online Courses and Training Opportunities

iHireHospitality curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front of the House
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...
Literature of the English Country House
For over 450 years, country houses have attracted the attention of celebrated writers like Thomas More and Charles Dickens. On this six-week course, youll trace depictions of country houses...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Title Synonyms

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Salary for Front of House Manager Jobs in Salem, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitality research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Front of House Manager positions.



Highest Education Level

Front of House Managers in Salem, MA offer the following education background
Bachelor's Degree
33.9%
High School or GED
25.9%
Associate's Degree
17.2%
Vocational Degree or Certification
11.2%
Master's Degree
7.1%
Some College
3.2%
Some High School
0.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front of House Managers in Salem, MA
2-4 years
29.5%
1-2 years
29.4%
None
18.4%
Less than 1 year
17.8%
4-6 years
4.9%



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