Front of House Manager Jobs in Marlborough, MA
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Newton Upper Falls, MA (17 miles from Marlborough, MA)
- 11 hours ago
- Newton Upper Falls, MA (17 miles from Marlborough, MA)
- 11 hours ago
BrickFire Pizza is a chef inspired quality fast casual restaurant specializing in pizza, pasta with homemade sauces, and a wide variety of salads and sandwiches with homemade dressings. We are...
- Lowell, MA (24 miles from Marlborough, MA)
- 2 hours ago
- Lowell, MA (24 miles from Marlborough, MA)
- 2 hours ago
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it....
- Lowell, MA (24 miles from Marlborough, MA)
- 2 hours ago
- Lowell, MA (24 miles from Marlborough, MA)
- 2 hours ago
Requirements As a Restaurant Manager, you will have a minimum of 3 years experience directly working in a restaurant environment, or a background in the food industry, and previous experience in a management...
- Fitchburg, MA (20 miles from Marlborough, MA)
- 3 hours ago
- Fitchburg, MA (20 miles from Marlborough, MA)
- 3 hours ago
At Great Wolf, the Restaurant Manager inspires and motivates staff to deliver exceptional service for all guests while managing the daily activity of a restaurant....
- Auburn, MA (18 miles from Marlborough, MA)
- 13 hours ago
- Auburn, MA (18 miles from Marlborough, MA)
- 13 hours ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Westborough, MA (6 miles from Marlborough, MA)
- 22 hours ago
- Westborough, MA (6 miles from Marlborough, MA)
- 22 hours ago
Virtual/Online Customer Care Manager (in office position) Westborough, MA A Fortune 500 company and one of America's top residential builders is looking for a customer care professional for their...
- Boston, MA (24 miles from Marlborough, MA)
- 1 day ago
- Boston, MA (24 miles from Marlborough, MA)
- 1 day ago
Legends Restaurant Supervisor Toggle search Toggle navigation Espanol Francais Employer Login Browse Jobs Post a Job Log In or Join Search 7,573 current hospitality jobs what where Legends...
Senior Customer Experience Manager
- Newton, MA (18 miles from Marlborough, MA)
- 2 days ago
- Newton, MA (18 miles from Marlborough, MA)
- 2 days ago
Primary Purpose The Senior Customer Experience Marketing Manager will focus on the company's personalization efforts. This role will be responsible for developing and executing personalized...
Strategic Customer Service Manager (SCSM)
- Boston, MA (24 miles from Marlborough, MA)
- 2 days ago
- Boston, MA (24 miles from Marlborough, MA)
- 2 days ago
Strategic Customer Service Manager (SCSM) Department Database Cloud and Exadata Support Strategic Customers Program (SCP) is a DB Cloud/Exadata initiative with the primary objective of optimal...
- Newton, MA (18 miles from Marlborough, MA)
- 2 days ago
- Newton, MA (18 miles from Marlborough, MA)
- 2 days ago
Store - BOS-NEWTON, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Big Night Entertainment Group - Restaurant Manager
- Boston, MA (24 miles from Marlborough, MA)
- 3 days ago
- Boston, MA (24 miles from Marlborough, MA)
- 3 days ago
Big Night Entertainment Group is currently seeking restaurant management candidates of all levels....
- Boston, MA (24 miles from Marlborough, MA)
- 3 days ago
- Boston, MA (24 miles from Marlborough, MA)
- 3 days ago
Restaurant Opening Responsibilities Strategic Planning Team Leadership Performance Management Honesty and Integrity Culinary Knowledge Honesty Integrity Large Scale Restaurant Management Read more...
Legends Restaurant Supervisor, TD Garden
- Boston, MA (24 miles from Marlborough, MA)
- 4 days ago
- Boston, MA (24 miles from Marlborough, MA)
- 4 days ago
Begin typing to find suggestions. by job category Accounting & Finance Business Strat & Analystics Culinary Facilities Food & Beverage Gaming General Management Human Resources Information...
- Newton, MA (18 miles from Marlborough, MA)
- 6 days ago
- Newton, MA (18 miles from Marlborough, MA)
- 6 days ago
The Front of House Supervisor is an expert in their field for specific divisions of responsibilities of the business....
- Boston, MA (24 miles from Marlborough, MA)
- 6 days ago
- Boston, MA (24 miles from Marlborough, MA)
- 6 days ago
The opportunity Delaware North Sportservice is searching for part-time Restaurant Supervisors to join our Legends Restaurant team at TD Garden in Boston, Massachusetts. Ensuring the highest levels...
Demographic Data for Marlborough, MA
Moving to Marlborough, MA? Find some basic demographic data about Marlborough, MA below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Marlborough, MA
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Marlborough, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Restaurant Management
- Food and Beverage Management
- Motivating
- Quality of Service
- OpenTable
- Firing
- Grilling
- Sales Development
- Food Safety
- Food Handling
- Sanitation
- Long-Term Disability
- Food Preparation
- Cost Management
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Reimbursement
- Customer Satisfaction
- Math
- Staffing
- Decision Making
- Retail
- High School Diploma
- Driving
- Friendliness
- Coaching
- Events
- Budgets
- Interpersonal Skills
- Employee Development
- English
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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