Front of House Manager Jobs in Bourne, MA
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Barnstable, MA (15 miles from Bourne, MA)
- 2 days ago
- Barnstable, MA (15 miles from Bourne, MA)
- 2 days ago
FOH Manager (Hyannis) Tap City Grille image 1 of 1 586 Main St compensation: Based on Experience & Qualifications employment type: experience level: mid level job title: FOH Manager Tap City...
Assistant Customer Service Manager
- Hyannis, MA (15 miles from Bourne, MA)
- 3 days ago
- Hyannis, MA (15 miles from Bourne, MA)
- 3 days ago
Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this role, you'll be the...
- Fairhaven, MA (15 miles from Bourne, MA)
- 4 days ago
- Fairhaven, MA (15 miles from Bourne, MA)
- 4 days ago
What you'll do WHY WENDY’S? Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager. We get you. We got you....
- Plymouth, MA (10 miles from Bourne, MA)
- 10 days ago
- Plymouth, MA (10 miles from Bourne, MA)
- 10 days ago
Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a...
- Dartmouth, MA (24 miles from Bourne, MA)
- 12 days ago
- Dartmouth, MA (24 miles from Bourne, MA)
- 12 days ago
As part of the Subway Team, you as a Shift Manager will focus on six main things: Providing an excellent guest experience Ensuring that great food is prepared & served Keeping our restaurants...
- Dennis, MA (20 miles from Bourne, MA)
- 20 days ago
- Dennis, MA (20 miles from Bourne, MA)
- 20 days ago
Cape Playhouse Front of House Manager in Dennis , Massachusetts FRONT OF HOUSE MANAGER Seasonal Position May 27 - September 20, 2025 Summary: While leading a small team of Associates, the Front of House...
- West Yarmouth, MA (18 miles from Bourne, MA)
- 28 days ago
- West Yarmouth, MA (18 miles from Bourne, MA)
- 28 days ago
Dining Room Manager Maplewood at Mayflower Place, 579 Buck Island Rd. West Yarmouth Salary Range: Competitive About Us: Want to know what makes our employees eager about going to work every day?...
- Barnstable, MA (15 miles from Bourne, MA)
- 30+ days ago
- Barnstable, MA (15 miles from Bourne, MA)
- 30+ days ago
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're...
- Barnstable, MA (15 miles from Bourne, MA)
- 30+ days ago
- Barnstable, MA (15 miles from Bourne, MA)
- 30+ days ago
Management experience in a high-volume, fast-paced restaurant setting Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation...
Shift Manager / Hourly Manager
- Plymouth, MA (10 miles from Bourne, MA)
- 45+ days ago
- Plymouth, MA (10 miles from Bourne, MA)
- 45+ days ago
Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a...
Customer Experience Manager Part Time
- Falmouth, MA (10 miles from Bourne, MA)
- 28 days ago
- Falmouth, MA (10 miles from Bourne, MA)
- 28 days ago
Customer Experience Manager Part Time 3.4 3.4 out of 5 stars Teaticket, MA Store - FALMOUTH, MA Deliver a customer centric shopping experience by managing and delivering effective front-end...
- South Yarmouth, MA (20 miles from Bourne, MA)
- 30+ days ago
- South Yarmouth, MA (20 miles from Bourne, MA)
- 30+ days ago
The ideal candidate will have Front of House oversight experience in a dining room or restaurant....
Full Time Customer Experience Manager
- Plymouth, MA (10 miles from Bourne, MA)
- 30+ days ago
- Plymouth, MA (10 miles from Bourne, MA)
- 30+ days ago
Store - BOS-PLYMOUTH, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Manager Trainee (H)
- Middleboro, MA (20 miles from Bourne, MA)
- 45+ days ago
- Middleboro, MA (20 miles from Bourne, MA)
- 45+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 380839 Address: USA-MA-Middleboro-8 Merchants Way Store Code: Store 08005 Management (2756423) Hannaford Supermarkets started out as...
- South Yarmouth, MA (20 miles from Bourne, MA)
- 60+ days ago
- South Yarmouth, MA (20 miles from Bourne, MA)
- 60+ days ago
The ideal candidate will have Front of House oversight experience in a dining room or restaurant....
Demographic Data for Bourne, MA
Moving to Bourne, MA? Find some basic demographic data about Bourne, MA below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Bourne, MA
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Bourne, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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