Front of House Manager Jobs in Boston, MA
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Newton Upper Falls, MA (8 miles from Boston, MA)
- 8 days ago
- Newton Upper Falls, MA (8 miles from Boston, MA)
- 8 days ago
BrickFire Pizza is a chef inspired quality fast casual restaurant specializing in pizza, pasta with homemade sauces, and a wide variety of salads and sandwiches with homemade dressings. We are...
- Marlborough, MA (24 miles from Boston, MA)
- 24 days ago
- Marlborough, MA (24 miles from Boston, MA)
- 24 days ago
Raising Canes standards and culture in shift management responsibilities of restaurant operations....
- Arlington, MA (6 miles from Boston, MA)
- 1 hour ago
- Arlington, MA (6 miles from Boston, MA)
- 1 hour ago
Cafe Manager The Roasted Granola +1 more Date Posted April 07, 2025 Location Arlington, MA Category Culinary Job type Full-Time COMPANY DESCRIPTION The Roasted Granola is a beloved neighborhood...
All Yard House Jobs Restaurant Manager - Full Time Yard House - Boston, MA Posted on 03/30/25 (Ref: MAC2mCqmwa) For this position pay will be variable by location - See additional job details and benefits...
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...
- Reading, MA (12 miles from Boston, MA)
- 2 days ago
- Reading, MA (12 miles from Boston, MA)
- 2 days ago
McDonald's is currently looking for Shift Manager Up to $19/hr (based on experience and availability) It's time you worked for someone who will give you the tools to learn, grow and be what you...
- Mansfield, MA (24 miles from Boston, MA)
- 2 days ago
- Mansfield, MA (24 miles from Boston, MA)
- 2 days ago
This is the place to start the next phase of your restaurant management career....
- Dedham, MA (9 miles from Boston, MA)
- 2 days ago
- Dedham, MA (9 miles from Boston, MA)
- 2 days ago
The Restaurant Manager is a member of the FOH management team compensated on an hourly basis that assists the other managers with the shift execution of FOH operations in a manner consistent with the...
Restaurant Opening Responsibilities Strategic Planning Team Leadership Performance Management Honesty and Integrity Culinary Knowledge Honesty Integrity Large Scale Restaurant Management Read more...
- Concord, MA (16 miles from Boston, MA)
- 3 days ago
- Concord, MA (16 miles from Boston, MA)
- 3 days ago
Customer Service Manager Do you dream of a career rooted in teamwork, exceptional customer service, and a commitment to safety-all within a vibrant community rich in history? Look no further than...
- Brockton, MA (19 miles from Boston, MA)
- 3 days ago
- Brockton, MA (19 miles from Boston, MA)
- 3 days ago
About Rural Healthcare Group ("RHG") Rural Healthcare Group is a leading provider organization on a mission to improve the lives of people living in underserved communities through high-quality...
Dental Front Office Coordinator
- Wayland, MA (15 miles from Boston, MA)
- 3 days ago
- Wayland, MA (15 miles from Boston, MA)
- 3 days ago
Wayland Dental proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in...
- Lynn, MA (9 miles from Boston, MA)
- 3 days ago
- Lynn, MA (9 miles from Boston, MA)
- 3 days ago
Shift Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a dynamic and...
- Canton, MA (12 miles from Boston, MA)
- 5 days ago
- Canton, MA (12 miles from Boston, MA)
- 5 days ago
BAYADA Home Health Care is currently seeking a Client Services Manager to join our Canton, MA M edicare certified Home Health Visits Office. If you are looking for an exciting career opportunity...
Assistant Customer Service Manager
- Melrose, MA (6 miles from Boston, MA)
- 5 days ago
- Melrose, MA (6 miles from Boston, MA)
- 5 days ago
Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this role, you'll be the...
Demographic Data for Boston, MA
Moving to Boston, MA? Find some basic demographic data about Boston, MA below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Boston, MA
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Boston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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