Front of House Manager Jobs in Auburn, MA

A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.

Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.

1-15 of 28 Jobs

Customer Experience Manager

  • Auburn, MA
  • 13 hours ago
  • Auburn, MA
  • 13 hours ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

Online Customer Care Manager

  • Westborough, MA (13 miles from Auburn, MA)
  • 22 hours ago
  • Westborough, MA (13 miles from Auburn, MA)
  • 22 hours ago

Virtual/Online Customer Care Manager (in office position) Westborough, MA A Fortune 500 company and one of America's top residential builders is looking for a customer care professional for their...

Restaurant Manager

  • Blackstone, MA (19 miles from Auburn, MA)
  • 11 days ago
  • Blackstone, MA (19 miles from Auburn, MA)
  • 11 days ago

Job Description Description We are seeking hard working, enthusiastic, individuals who are passionate about Dunkin' brands. Our team is committed to making our guests day by serving them with a...

Customer Service Manager

  • Framingham, MA (22 miles from Auburn, MA)
  • 13 days ago
  • Framingham, MA (22 miles from Auburn, MA)
  • 13 days ago

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we...

RESTAURANT MANAGER- Millbury, MA

  • North Grafton, MA (8 miles from Auburn, MA)
  • 15 days ago
  • North Grafton, MA (8 miles from Auburn, MA)
  • 15 days ago

A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback....

Restaurant Manager - Casual Full Service

  • Worcester, MA (5 miles from Auburn, MA)
  • 17 days ago
  • Worcester, MA (5 miles from Auburn, MA)
  • 17 days ago

Restaurant Manager Casual Theme-Full Service *Immediate Interview Are you a Restaurant Manager ready for your next exciting opportunity?...

Closing Shift Manager

  • Ware, MA (22 miles from Auburn, MA)
  • 18 days ago
  • Ware, MA (22 miles from Auburn, MA)
  • 18 days ago

Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a...

Front of House Manager

  • Shrewsbury, MA (9 miles from Auburn, MA)
  • 26 days ago
  • Shrewsbury, MA (9 miles from Auburn, MA)
  • 26 days ago

The Front of House Manager is an expert in their field for specific divisions of responsibilities of the business....

Restaurant Manager

  • North Smithfield, RI (21 miles from Auburn, MA)
  • 27 days ago
  • North Smithfield, RI (21 miles from Auburn, MA)
  • 27 days ago

We currently have open positions for Assistant Managers (AM) and Restaurant Managers (RM). Initial hiring range for AM is $50,000-$55,000 and RM is $60,000-$65,000. Perks of the Job......

Customer Service Manager

  • Worcester, MA (5 miles from Auburn, MA)
  • 29 days ago
  • Worcester, MA (5 miles from Auburn, MA)
  • 29 days ago

SUMMARY: Responsible for providing quality leadership to the customer service staff by motivating, coaching, counseling, training, problem solving and support. Provide customer service to...

Shift Manager UP TO $18 Starting

  • North Smithfield, RI (21 miles from Auburn, MA)
  • 29 days ago
  • North Smithfield, RI (21 miles from Auburn, MA)
  • 29 days ago

Shift Managers are in control of all aspects of the customer experience during any given time. $18 Shift Managers have been certified through McDonald's management courses and have some McDonald's...

Shift Manager

  • Ware, MA (22 miles from Auburn, MA)
  • 29 days ago
  • Ware, MA (22 miles from Auburn, MA)
  • 29 days ago

Shift Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a dynamic and...

Restaurant Manager - Casual Dining - High Volume

  • Marlborough, MA (18 miles from Auburn, MA)
  • 30+ days ago
  • Marlborough, MA (18 miles from Auburn, MA)
  • 30+ days ago

Restaurant Manager Casual Dining Culinary Leader Are you an ambitious, dedicated Restaurant Manager with the enthusiasm to become a valued part our team?...

Hospitality/Front of House Manager in Training, FISD / St. Mark's School / Worcester, MA

  • Worcester, MA (5 miles from Auburn, MA)
  • 30+ days ago
  • Worcester, MA (5 miles from Auburn, MA)
  • 30+ days ago

ABOUT THE MANAGER IN TRAINING ROLE: As a Hospitality/Front of House Manager in Training (MIT), you will receive targeted training for an entry-level management role....

Restaurant Manager

  • Worcester, MA (5 miles from Auburn, MA)
  • 30+ days ago
  • Worcester, MA (5 miles from Auburn, MA)
  • 30+ days ago

Managing the front-of-house operations, your focus will be on providing excellent service, fostering a guest-centric environment, and making work fun!...

Demographic Data for Auburn, MA

Moving to Auburn, MA? Find some basic demographic data about Auburn, MA below.


Local
National
16,731
626
Medium/Sm

Front of House Manager Online Courses and Training Opportunities

iHireHospitality curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front of the House
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...
Literature of the English Country House
For over 450 years, country houses have attracted the attention of celebrated writers like Thomas More and Charles Dickens. On this six-week course, youll trace depictions of country houses...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Title Synonyms

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Salary for Front of House Manager Jobs in Auburn, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitality research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Front of House Manager positions.



Highest Education Level

Front of House Managers in Auburn, MA offer the following education background
Bachelor's Degree
33.9%
High School or GED
25.9%
Associate's Degree
17.2%
Vocational Degree or Certification
11.3%
Master's Degree
7.1%
Some College
3.2%
Some High School
0.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front of House Managers in Auburn, MA
2-4 years
29.5%
1-2 years
29.4%
None
18.4%
Less than 1 year
17.8%
4-6 years
4.9%



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