Front of House Manager Jobs in Athol, MA
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Fitchburg, MA (19 miles from Athol, MA)
- 3 hours ago
- Fitchburg, MA (19 miles from Athol, MA)
- 3 hours ago
At Great Wolf, the Restaurant Manager inspires and motivates staff to deliver exceptional service for all guests while managing the daily activity of a restaurant....
- Hadley, MA (24 miles from Athol, MA)
- 1 day ago
- Hadley, MA (24 miles from Athol, MA)
- 1 day ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
Shift Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a dynamic and...
- Ware, MA (19 miles from Athol, MA)
- 18 days ago
- Ware, MA (19 miles from Athol, MA)
- 18 days ago
Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a...
Overnight Shift Manager (full time) $20 starting
- Hadley, MA (24 miles from Athol, MA)
- 60+ days ago
- Hadley, MA (24 miles from Athol, MA)
- 60+ days ago
Our team is hiring motivated Overnight Shift Managers! Start moving forward safely today - our restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members,...
- Ware, MA (19 miles from Athol, MA)
- 60+ days ago
- Ware, MA (19 miles from Athol, MA)
- 60+ days ago
Our team is hiring motivated Shift Managers! Start moving forward safely today - our restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members,...
Our team is hiring motivated Shift Managers! Start moving forward safely today - our restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members,...
- Gardner, MA (10 miles from Athol, MA)
- 90+ days ago
- Gardner, MA (10 miles from Athol, MA)
- 90+ days ago
Why Wendy's Hamra Enterprises - an award-winning franchisee of Wendy's, has great opportunities for driven people who are looking for a fun, energetic atmosphere with room to grow. Do you wear...
- Leominster, MA (21 miles from Athol, MA)
- 90+ days ago
- Leominster, MA (21 miles from Athol, MA)
- 90+ days ago
Denny's is America's Diner, and our employees love feeding people! Not just the perfect breakfast or burger, but feeding the lives of our customers by giving them a place to share great...
Demographic Data for Athol, MA
Moving to Athol, MA? Find some basic demographic data about Athol, MA below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Athol, MA
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Athol, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Restaurant Management
- Food and Beverage Management
- Motivating
- Quality of Service
- OpenTable
- Firing
- Grilling
- Sales Development
- Food Safety
- Food Handling
- Sanitation
- Long-Term Disability
- Food Preparation
- Cost Management
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Reimbursement
- Customer Satisfaction
- Math
- Staffing
- Decision Making
- Retail
- High School Diploma
- Driving
- Friendliness
- Coaching
- Events
- Budgets
- Interpersonal Skills
- Employee Development
- English
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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