Front of House Manager Jobs in Rockford, IL
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
As a member of the restaurant operations management team, you are also responsible for the restaurant's overall operations, including food quality, production, safety, and labor in absence of the General...
Become a champion of hope. At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and...
- Beloit, WI (16 miles from Rockford, IL)
- 10 days ago
- Beloit, WI (16 miles from Rockford, IL)
- 10 days ago
Manager...
Bucciferro McDonalds Shift Manager/ Floor Supervisor
- Rockford, IL
- 13 days ago
- Rockford, IL
- 13 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products,...
- Beloit, WI (16 miles from Rockford, IL)
- 60+ days ago
- Beloit, WI (16 miles from Rockford, IL)
- 60+ days ago
$15.00 - $16.00 per hour Employer: DRM Inc. Why should you join the DReaM Team? To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams,...
- Machesney Park, IL (6 miles from Rockford, IL)
- 30+ days ago
- Machesney Park, IL (6 miles from Rockford, IL)
- 30+ days ago
Store - MACHESNEY PARK, IL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Restaurant Manager - Velvet Buffalo
- Beloit, WI (16 miles from Rockford, IL)
- 45+ days ago
- Beloit, WI (16 miles from Rockford, IL)
- 45+ days ago
retention, guest service and satisfaction, food quality, cleanliness and sanitation....
Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience every guest, every time....
- Machesney Park, IL (6 miles from Rockford, IL)
- 60+ days ago
- Machesney Park, IL (6 miles from Rockford, IL)
- 60+ days ago
From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods....
- Loves Park, IL (7 miles from Rockford, IL)
- 90+ days ago
- Loves Park, IL (7 miles from Rockford, IL)
- 90+ days ago
Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. PERKS & BENEFITS: Competitive pay from $17.00 - $24.67 / hour plus cash incentives...
- Machesney Park, IL (6 miles from Rockford, IL)
- 90+ days ago
- Machesney Park, IL (6 miles from Rockford, IL)
- 90+ days ago
STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who...
- Beloit, WI (16 miles from Rockford, IL)
- 90+ days ago
- Beloit, WI (16 miles from Rockford, IL)
- 90+ days ago
Leading a culture of food safety that meets company standards in food quality, cleanliness, and practices. Recognizing team members for their hard work and celebrating wins during each shift....
Bucciferro McDonald's Shift Manager/ Floor Supervisor
- Beloit, WI (16 miles from Rockford, IL)
- 90+ days ago
- Beloit, WI (16 miles from Rockford, IL)
- 90+ days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products,...
Manages performance of all hourly employees, with an emphasis on Front of House employees, to ensure they are successful in their individual roles....
Demographic Data for Rockford, IL
Moving to Rockford, IL? Find some basic demographic data about Rockford, IL below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Rockford, IL
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Rockford, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front of House Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »