Front of House Manager Jobs in Joliet, IL
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
Solvents Customer Experience Manager
- Lemont, IL (16 miles from Joliet, IL)
- 3 hours ago
- Lemont, IL (16 miles from Joliet, IL)
- 3 hours ago
This is an on-site position in Downers Grove, IL. at the CITGO Refinery Support Center. Oversees the activities of Solvents Customer Experience Service Team and supports sales efforts. Manages the...
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and...
- Lemont, IL (16 miles from Joliet, IL)
- 18 hours ago
- Lemont, IL (16 miles from Joliet, IL)
- 18 hours ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
Customer Experience Manager - Victoria's Secret - Oakbrook - Oakbrook,IL
- Oak Brook, IL (23 miles from Joliet, IL)
- 1 day ago
- Oak Brook, IL (23 miles from Joliet, IL)
- 1 day ago
A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store...
- Orland Park, IL (20 miles from Joliet, IL)
- 2 days ago
- Orland Park, IL (20 miles from Joliet, IL)
- 2 days ago
As a Restaurant Manager, you'll help oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program....
- Tinley Park, IL (20 miles from Joliet, IL)
- 3 days ago
- Tinley Park, IL (20 miles from Joliet, IL)
- 3 days ago
WHAT YOU'LL NEED 2+ years of successful restaurant management experience Ability and willingness to work 50 hours a week (five 10-hour shifts) Ability and willingness to work holidays and weekends as...
Front Office Coordinator - Naperville (South), IL
- Naperville, IL (16 miles from Joliet, IL)
- 3 days ago
- Naperville, IL (16 miles from Joliet, IL)
- 3 days ago
Position Overview Schedule: Monday through Friday - 8:00 am to 4:30 pm or 8:30 am to 5:00 pm Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and...
Part Time Customer Experience Manager
- Bolingbrook, IL (13 miles from Joliet, IL)
- 4 days ago
- Bolingbrook, IL (13 miles from Joliet, IL)
- 4 days ago
Store - CHI-BOLINGBROOK, ILDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Romeoville, IL (9 miles from Joliet, IL)
- 5 days ago
- Romeoville, IL (9 miles from Joliet, IL)
- 5 days ago
Position Summary The LifeCafe Manager is responsible for the activities and growth of the LifeCafe, including managing the business' financials, hiring, training and supervising Team Members,...
- Romeoville, IL (9 miles from Joliet, IL)
- 5 days ago
- Romeoville, IL (9 miles from Joliet, IL)
- 5 days ago
They also monitor food quality and speed of service ensuring a positive member and guest experience....
- Geneva, IL (24 miles from Joliet, IL)
- 5 days ago
- Geneva, IL (24 miles from Joliet, IL)
- 5 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Naperville, IL (16 miles from Joliet, IL)
- 7 days ago
- Naperville, IL (16 miles from Joliet, IL)
- 7 days ago
Customer Service Manager Location: Naperville, IL (Hybrid) Salary: $80,000-$97,000 LHH Recruitment Solutions is currently seeking a Customer Service Manager to join our client's organization in...
- Woodridge, IL (16 miles from Joliet, IL)
- 7 days ago
- Woodridge, IL (16 miles from Joliet, IL)
- 7 days ago
POSITION SUMMARY: The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant....
Front Office Coordinator - Lockport, IL
- Lockport, IL (9 miles from Joliet, IL)
- 8 days ago
- Lockport, IL (9 miles from Joliet, IL)
- 8 days ago
Position Overview Schedule: Monday through Friday - 7:00 am to 3:30 pm or 8:00 am to 4:30 pm Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and...
WERE CHANGING ENTERTAINMENT. COME JOIN US. Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and...
Demographic Data for Joliet, IL
Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.
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Salary for Front of House Manager Jobs in Joliet, IL
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Joliet, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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