Front of House Manager Jobs in Arlington Heights, IL
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Huntley, IL (24 miles from Arlington Heights, IL)
- 12 days ago
- Huntley, IL (24 miles from Arlington Heights, IL)
- 12 days ago
Resort Lifestyle Communities is accepting applications for a Dining Room Supervisor to deliver a first-class, resort-like dining experience to our residents and their guests. You will schedule,...
Restaurant Manager - Quarterly Bonus Available
- Round Lake Beach, IL (17 miles from Arlington Heights, IL)
- 2 days ago
- Round Lake Beach, IL (17 miles from Arlington Heights, IL)
- 2 days ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
- Schaumburg, IL (7 miles from Arlington Heights, IL)
- 3 hours ago
- Schaumburg, IL (7 miles from Arlington Heights, IL)
- 3 hours ago
POSITION SUMMARY: The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant....
- West Chicago, IL (19 miles from Arlington Heights, IL)
- 15 hours ago
- West Chicago, IL (19 miles from Arlington Heights, IL)
- 15 hours ago
Ability to develop your leadership skills and seek Assistant Manager, and Restaurant Manager opportunities....
Customer Care Manager (CCM) Job Northbrook, IL
- Northbrook, IL (7 miles from Arlington Heights, IL)
- 17 hours ago
- Northbrook, IL (7 miles from Arlington Heights, IL)
- 17 hours ago
Apply Now Why Youll Love This Job The Customer Care Manager is responsible for managing the daily office tasks through direct support of field staff and coordination of office duties. The ideal...
Round Lake Restaurant Manager - Chilis
- Round Lake Beach, IL (17 miles from Arlington Heights, IL)
- 1 day ago
- Round Lake Beach, IL (17 miles from Arlington Heights, IL)
- 1 day ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
Restaurant Manager Michael Jordan Steakhouse
- Chicago, IL (21 miles from Arlington Heights, IL)
- 2 days ago
- Chicago, IL (21 miles from Arlington Heights, IL)
- 2 days ago
QUALIFICATIONS AND REQUIREMENTS 1-2 years restaurant management experience in a full service outlet or similar setting. Hospitality Management Degree or some college preferred....
Customer Experience Manager - Victoria's Secret - Oakbrook - Oakbrook,IL
- Oak Brook, IL (21 miles from Arlington Heights, IL)
- 2 days ago
- Oak Brook, IL (21 miles from Arlington Heights, IL)
- 2 days ago
A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store...
Customer Service Manager, Control Center
- Chicago, IL (21 miles from Arlington Heights, IL)
- 2 days ago
- Chicago, IL (21 miles from Arlington Heights, IL)
- 2 days ago
Location: Chicago O'Hare Intl Apt (ORD-TRML) Cities: Requisition ID: 78626 This job will continue to be posted until at least 04/28/2025. If interested, please apply prior to this date. Job...
- Morton Grove, IL (10 miles from Arlington Heights, IL)
- 3 days ago
- Morton Grove, IL (10 miles from Arlington Heights, IL)
- 3 days ago
As a Restaurant Manager, you'll help oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program....
Round Lake Restaurant Manager - Chili's
- Round Lake Beach, IL (17 miles from Arlington Heights, IL)
- 3 days ago
- Round Lake Beach, IL (17 miles from Arlington Heights, IL)
- 3 days ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
- Rosemont, IL (8 miles from Arlington Heights, IL)
- 3 days ago
- Rosemont, IL (8 miles from Arlington Heights, IL)
- 3 days ago
Ability to identify problems and be solution-oriented regarding service and restaurant operations....
Front Office Coordinator (Part Time ) - Internal Opening
- Libertyville, IL (11 miles from Arlington Heights, IL)
- 3 days ago
- Libertyville, IL (11 miles from Arlington Heights, IL)
- 3 days ago
Front Office Coordinator PART TIME - Internal Opening at Express The Front Office Coordinator not only is considered the Director of First Impressions but also a proactive part of our recruiting...
Counsel/Senior Manager - Restaurant Development
- Chicago, IL (23 miles from Arlington Heights, IL)
- 4 days ago
- Chicago, IL (23 miles from Arlington Heights, IL)
- 4 days ago
Company Description McDonalds is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate...
Software Engineering Manager, Restaurant Tech
- Chicago, IL (23 miles from Arlington Heights, IL)
- 4 days ago
- Chicago, IL (23 miles from Arlington Heights, IL)
- 4 days ago
Company Description McDonalds growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape...
Demographic Data for Arlington Heights, IL
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Front of House Manager Online Courses and Training Opportunities
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Salary for Front of House Manager Jobs in Arlington Heights, IL
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Arlington Heights, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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