Front of House Manager Jobs in New Haven, CT
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Waterbury, CT (18 miles from New Haven, CT)
- 1 hour ago
- Waterbury, CT (18 miles from New Haven, CT)
- 1 hour ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
Shift Manager I & Shift Manager II
- Shelton, CT (10 miles from New Haven, CT)
- 4 days ago
- Shelton, CT (10 miles from New Haven, CT)
- 4 days ago
Along with competitive pay, a Shift Manager I or Shift Manager II is eligible for incredible benefits including: Shift Manager I gets one week of Vacation after one year Shift Manager II gets two...
- Milford, CT (9 miles from New Haven, CT)
- 4 days ago
- Milford, CT (9 miles from New Haven, CT)
- 4 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we...
Restaurant Manager - Chili's Southington CT & Surrounding area
- Southington, CT (20 miles from New Haven, CT)
- 9 days ago
- Southington, CT (20 miles from New Haven, CT)
- 9 days ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
- Bridgeport, CT (17 miles from New Haven, CT)
- 10 days ago
- Bridgeport, CT (17 miles from New Haven, CT)
- 10 days ago
Overview The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world's happiest family, and our...
- Southbury, CT (19 miles from New Haven, CT)
- 10 days ago
- Southbury, CT (19 miles from New Haven, CT)
- 10 days ago
DUNKIN' Restaurant Managers lead a team!...
- Westport, CT (24 miles from New Haven, CT)
- 10 days ago
- Westport, CT (24 miles from New Haven, CT)
- 10 days ago
Apply Job Type Full-time Description At bartaco, food is our passion. But people are our purpose. We invest in our team because our people are at the heart of what we do. We're committed to...
- Southington, CT (20 miles from New Haven, CT)
- 10 days ago
- Southington, CT (20 miles from New Haven, CT)
- 10 days ago
You know guest satisfaction always takes priority but efficient restaurant operations makes this possible. You're friendly, positive and enthusiastic at every turn....
Hotel Cafe Supervisor, Qavartarvik Customer Lodge ($25/HR & Federal Health Benefits - Bethel, AK)
- Bethel, CT (24 miles from New Haven, CT)
- 15 days ago
- Bethel, CT (24 miles from New Haven, CT)
- 15 days ago
Trains assigned workers, under the direct supervision of the Restaurant Manager, and coordinates work to promote efficiency of operations. Maintains HAACP records....
Restaurant Manager at sweetgreen New Haven, CT Apply Now at sweetgreen New Haven, CT Our Restaurant Managers (Assistant Coaches) lead our team members!...
Client Services Manager / Assistant Director - AFL
- Cheshire, CT (13 miles from New Haven, CT)
- 16 days ago
- Cheshire, CT (13 miles from New Haven, CT)
- 16 days ago
AFL Client Services Manager / Assistant Director Position Description: The AFL Client Services Manager / Assistant Director plays a crucial leadership role in the Adult Family Living (AFL)...
- Waterbury, CT (18 miles from New Haven, CT)
- 25 days ago
- Waterbury, CT (18 miles from New Haven, CT)
- 25 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
- Milford, CT (9 miles from New Haven, CT)
- 25 days ago
- Milford, CT (9 miles from New Haven, CT)
- 25 days ago
Store - NEW HAVEN-MILFORD, CT Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
- Milford, CT (9 miles from New Haven, CT)
- 30+ days ago
- Milford, CT (9 miles from New Haven, CT)
- 30+ days ago
Raising Cane's standards and culture in shift management responsibilities of restaurant operations....
- Wallingford, CT (11 miles from New Haven, CT)
- 30+ days ago
- Wallingford, CT (11 miles from New Haven, CT)
- 30+ days ago
Apply Job Type Full-time, Part-time Description Tired of smelling like a french fry? Love working in a restaurant, but looking for a better quality of life? Ready for a career move into entry...
Demographic Data for New Haven, CT
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Front of House Manager Online Courses and Training Opportunities
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Salary for Front of House Manager Jobs in New Haven, CT
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in New Haven, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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