Front of House Manager Jobs in New Britain, CT
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
Sr Lead Customer Experience Manager
- Hartford, CT (10 miles from New Britain, CT)
- 20 hours ago
- Hartford, CT (10 miles from New Britain, CT)
- 20 hours ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...
- Bloomfield, CT (13 miles from New Britain, CT)
- 1 day ago
- Bloomfield, CT (13 miles from New Britain, CT)
- 1 day ago
Tumble Brook Country Club is hiring for a Seasonal Full Time Restaurant Supervisor. Restaurant and supervisory experience preferred. This is an hourly position that will end in December 2025. The...
- Newington, CT (3 miles from New Britain, CT)
- 5 days ago
- Newington, CT (3 miles from New Britain, CT)
- 5 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products,...
Restaurant Manager - Chili's Southington CT & Surrounding area
- Southington, CT (6 miles from New Britain, CT)
- 9 days ago
- Southington, CT (6 miles from New Britain, CT)
- 9 days ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
Chili's Grill & Bar, Restaurant Manager - New Britain CT & Surrounding area
- New Britain, CT
- 9 days ago
- New Britain, CT
- 9 days ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
- Hartford, CT (10 miles from New Britain, CT)
- 9 days ago
- Hartford, CT (10 miles from New Britain, CT)
- 9 days ago
DUNKIN' Restaurant Managers lead a team!...
- Southington, CT (6 miles from New Britain, CT)
- 10 days ago
- Southington, CT (6 miles from New Britain, CT)
- 10 days ago
You know guest satisfaction always takes priority but efficient restaurant operations makes this possible. You're friendly, positive and enthusiastic at every turn....
IT Customer Experience Manager
- East Hartford, CT (11 miles from New Britain, CT)
- 10 days ago
- East Hartford, CT (11 miles from New Britain, CT)
- 10 days ago
Job Duties : The IT Customer Experience Manager is responsible for providing strategic guidance on the seamless delivery of services to internal customers, implementing advanced client facing...
Shift Manager Competitive Pay and Benefits
- Manchester, CT (14 miles from New Britain, CT)
- 14 days ago
- Manchester, CT (14 miles from New Britain, CT)
- 14 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. Additional Info: Along with competitive pay, starting at $17.50 / hour...
- Newington, CT (3 miles from New Britain, CT)
- 15 days ago
- Newington, CT (3 miles from New Britain, CT)
- 15 days ago
We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. You're in the right place if you're here for:...
Client Services Manager / Assistant Director - AFL
- Cheshire, CT (12 miles from New Britain, CT)
- 16 days ago
- Cheshire, CT (12 miles from New Britain, CT)
- 16 days ago
AFL Client Services Manager / Assistant Director Position Description: The AFL Client Services Manager / Assistant Director plays a crucial leadership role in the Adult Family Living (AFL)...
- Waterbury, CT (15 miles from New Britain, CT)
- 24 days ago
- Waterbury, CT (15 miles from New Britain, CT)
- 24 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
- Wethersfield, CT (6 miles from New Britain, CT)
- 30+ days ago
- Wethersfield, CT (6 miles from New Britain, CT)
- 30+ days ago
Raising Cane's standards and culture in shift management responsibilities of restaurant operations....
- Wethersfield, CT (6 miles from New Britain, CT)
- 30+ days ago
- Wethersfield, CT (6 miles from New Britain, CT)
- 30+ days ago
Raising Cane's standards and culture in shift management responsibilities of restaurant operations....
- Newington, CT (3 miles from New Britain, CT)
- 90+ days ago
- Newington, CT (3 miles from New Britain, CT)
- 90+ days ago
Apply Description Tired of smelling like a french fry? Love working in a restaurant, but looking for a better quality of life? Ready for a career move into entry level management as a Restaurant...
Demographic Data for New Britain, CT
Moving to New Britain, CT? Find some basic demographic data about New Britain, CT below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in New Britain, CT
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in New Britain, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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