Front of House Manager Jobs in Phoenix, AZ
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Sun City, AZ (16 miles from Phoenix, AZ)
- 9 days ago
- Sun City, AZ (16 miles from Phoenix, AZ)
- 9 days ago
Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a...
Customer Service Manager, Airport Workforce Management
- Phoenix, AZ
- 8 hours ago
- Phoenix, AZ
- 8 hours ago
Customer Service Manager, Airport Workforce Management Posting Start Date: 4/17/25 Location: Sky Harbor Municipal Apt (PHX-TRML) Additional Locations: None Requisition ID: 78604 Job Description...
- Mesa, AZ (12 miles from Phoenix, AZ)
- 12 hours ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 12 hours ago
PURPOSE: Ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Manages and schedules duties of...
Manages front-of-house restaurant operations, including staff scheduling, customer service, and presentation of the dining room and bar areas....
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 1 day ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 1 day ago
Late Night Shift Manager *Must be willing to work late nights and at least 18 years of age. Taco Bell is looking for people who love serving customers, have experience in the restaurant industry...
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 1 day ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 1 day ago
Weekend Shift Manager *Must be able to work weekends and weekend nights! Taco Bell is looking for people who love serving customers, have experience in the restaurant industry and want to be a...
- Phoenix, AZ (5 miles from Phoenix, AZ)
- 1 day ago
- Phoenix, AZ (5 miles from Phoenix, AZ)
- 1 day ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Chandler, AZ (14 miles from Phoenix, AZ)
- 1 day ago
- Chandler, AZ (14 miles from Phoenix, AZ)
- 1 day ago
Closing Date: April 23, 2025 at 4:00 PM Salary: Depending On Experience (DOE) This position is responsible for the proper scheduling of slot personnel on their respective shifts and provides...
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 1 day ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 1 day ago
North Scottsdale location looking for an experienced QSR individual!! JOIN OUT TEAM!! As part of the Subway Team, you as a Shift Manager will focus on six main things: Providing an excellent guest...
- Surprise, AZ (22 miles from Phoenix, AZ)
- 2 days ago
- Surprise, AZ (22 miles from Phoenix, AZ)
- 2 days ago
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're...
- Mesa, AZ (12 miles from Phoenix, AZ)
- 2 days ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 2 days ago
Store - PHX-GILBERT/GATEWAY, AZ Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
- Chandler, AZ (14 miles from Phoenix, AZ)
- 2 days ago
- Chandler, AZ (14 miles from Phoenix, AZ)
- 2 days ago
Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods....
302 W Van Buren St Phoenix Arizona, 85003, Pay $17.00 per hour Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals...
- Glendale, AZ (8 miles from Phoenix, AZ)
- 3 days ago
- Glendale, AZ (8 miles from Phoenix, AZ)
- 3 days ago
Position Summary: Under general supervision of the Poker Manager, oversees daily Poker operations. This list of duties and responsibilities is illustrative only of the tasks performed by this...
Demographic Data for Phoenix, AZ
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Front of House Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Front of House Manager Jobs in Phoenix, AZ
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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