FOH Manager Jobs in Quebec
The Front of House (FOH) Manager in the hospitality industry oversees all operations of the front-end services of a hotel, restaurant, or event center. Their responsibilities often include training and managing staff, maintaining high quality service, ensuring customer satisfaction, handling customer complaints, and coordinating with the Back of House (BOH) team. A FOH manager is also responsible for inventory management, maintaining health and safety standards, and ensuring financial targets are met. Their role is crucial in creating a welcoming and efficient environment for guests.
To excel as a FOH manager, an individual must possess strong leadership and communication skills, have excellent organizational abilities, and be customer-oriented. They should also have a solid understanding of the hospitality industry and be able to use various software used in the industry. A certification in hospitality management can be beneficial but is not always required. Prior experience in the hospitality industry is usually necessary, with roles such as a front desk agent, restaurant supervisor, or assistant manager often being stepping stones towards becoming a FOH Manager.
How will you CONTRIBUTE and GROW? The main object and purpose of this position is to ensure an excellent customer experience through the Customer Experience Center (CEC) and their representatives....
FOH Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for FOH Manager Jobs in Quebec
Required or preferred licenses and certifications for FOH Manager positions.
Highest Education Level
FOH Managers in Quebec offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a FOH Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Food Preparation
- Long-Term Disability
- Cost Management
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Cash Handling
- Reimbursement
- Energetic
- Customer Satisfaction
- Referrals
- Staffing
- Math
- Retail
- High School Diploma
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Budgets
- Inventory Management
- Sales
- English
- Regulations
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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