FOH Manager Jobs in Worcester, MA
The Front of House (FOH) Manager in the hospitality industry oversees all operations of the front-end services of a hotel, restaurant, or event center. Their responsibilities often include training and managing staff, maintaining high quality service, ensuring customer satisfaction, handling customer complaints, and coordinating with the Back of House (BOH) team. A FOH manager is also responsible for inventory management, maintaining health and safety standards, and ensuring financial targets are met. Their role is crucial in creating a welcoming and efficient environment for guests.
To excel as a FOH manager, an individual must possess strong leadership and communication skills, have excellent organizational abilities, and be customer-oriented. They should also have a solid understanding of the hospitality industry and be able to use various software used in the industry. A certification in hospitality management can be beneficial but is not always required. Prior experience in the hospitality industry is usually necessary, with roles such as a front desk agent, restaurant supervisor, or assistant manager often being stepping stones towards becoming a FOH Manager.
- Fitchburg, MA (22 miles from Worcester, MA)
- 1 hour ago
- Fitchburg, MA (22 miles from Worcester, MA)
- 1 hour ago
At Great Wolf, the Restaurant Manager inspires and motivates staff to deliver exceptional service for all guests while managing the daily activity of a restaurant....
- Auburn, MA (5 miles from Worcester, MA)
- 12 hours ago
- Auburn, MA (5 miles from Worcester, MA)
- 12 hours ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Westborough, MA (9 miles from Worcester, MA)
- 20 hours ago
- Westborough, MA (9 miles from Worcester, MA)
- 20 hours ago
Virtual/Online Customer Care Manager (in office position) Westborough, MA A Fortune 500 company and one of America's top residential builders is looking for a customer care professional for their...
- Blackstone, MA (20 miles from Worcester, MA)
- 11 days ago
- Blackstone, MA (20 miles from Worcester, MA)
- 11 days ago
Job Description Description We are seeking hard working, enthusiastic, individuals who are passionate about Dunkin' brands. Our team is committed to making our guests day by serving them with a...
- Framingham, MA (19 miles from Worcester, MA)
- 13 days ago
- Framingham, MA (19 miles from Worcester, MA)
- 13 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we...
RESTAURANT MANAGER- Millbury, MA
- North Grafton, MA (6 miles from Worcester, MA)
- 14 days ago
- North Grafton, MA (6 miles from Worcester, MA)
- 14 days ago
A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback....
Restaurant Manager Casual Theme-Full Service *Immediate Interview Are you a Restaurant Manager ready for your next exciting opportunity?...
- Ware, MA (24 miles from Worcester, MA)
- 18 days ago
- Ware, MA (24 miles from Worcester, MA)
- 18 days ago
Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a...
- Shrewsbury, MA (4 miles from Worcester, MA)
- 26 days ago
- Shrewsbury, MA (4 miles from Worcester, MA)
- 26 days ago
The Front of House Manager is an expert in their field for specific divisions of responsibilities of the business....
Customer Experience Manager - Full Time
- Maynard, MA (21 miles from Worcester, MA)
- 27 days ago
- Maynard, MA (21 miles from Worcester, MA)
- 27 days ago
Store - BOS-MAYNARD, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- North Smithfield, RI (23 miles from Worcester, MA)
- 27 days ago
- North Smithfield, RI (23 miles from Worcester, MA)
- 27 days ago
We currently have open positions for Assistant Managers (AM) and Restaurant Managers (RM). Initial hiring range for AM is $50,000-$55,000 and RM is $60,000-$65,000. Perks of the Job......
SUMMARY: Responsible for providing quality leadership to the customer service staff by motivating, coaching, counseling, training, problem solving and support. Provide customer service to...
Shift Manager UP TO $18 Starting
- North Smithfield, RI (23 miles from Worcester, MA)
- 28 days ago
- North Smithfield, RI (23 miles from Worcester, MA)
- 28 days ago
Shift Managers are in control of all aspects of the customer experience during any given time. $18 Shift Managers have been certified through McDonald's management courses and have some McDonald's...
- Ware, MA (24 miles from Worcester, MA)
- 29 days ago
- Ware, MA (24 miles from Worcester, MA)
- 29 days ago
Shift Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a dynamic and...
Restaurant Manager - Casual Dining - High Volume
- Marlborough, MA (14 miles from Worcester, MA)
- 30+ days ago
- Marlborough, MA (14 miles from Worcester, MA)
- 30+ days ago
Restaurant Manager Casual Dining Culinary Leader Are you an ambitious, dedicated Restaurant Manager with the enthusiasm to become a valued part our team?...
Demographic Data for Worcester, MA
Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.
FOH Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for FOH Manager Jobs in Worcester, MA
Required or preferred licenses and certifications for FOH Manager positions.
Highest Education Level
FOH Managers in Worcester, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a FOH Manager position
- Casual Dining
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Labor Cost Management
- Guest Service
- Restaurant Management
- Food and Beverage Management
- Motivating
- Quality of Service
- OpenTable
- Firing
- Grilling
- Sales Development
- Food Safety
- Food Handling
- Sanitation
- Long-Term Disability
- Food Preparation
- Cost Management
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Reimbursement
- Customer Satisfaction
- Math
- Staffing
- Decision Making
- Retail
- High School Diploma
- Driving
- Friendliness
- Coaching
- Events
- Budgets
- Interpersonal Skills
- Employee Development
- English
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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