Assistant General Manager

Assistant General Manager Job Description

We are looking for a driven and hands-on Assistant General Manager who is being groomed for a future General Manager role. This is a key leadership position designed for a high-potential candidate who wants to take the next step in their hospitality career. You'll work side-by-side with the General Manager to learn all aspects of hotel operations while taking on increasing responsibilities in preparation for your transition into a GM role.

Responsibilities:

• Oversee the daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments.
• Develop and implement policies and procedures to ensure efficient and effective operations.
• Manage and train staff, ensuring that all employees are performing their duties to the best of their abilities.
• Monitor and analyze financial performance, making adjustments as necessary to ensure profitability.
• Ensure that all guest complaints and concerns are addressed in a timely and professional manner.
• Collaborate with other departments, such as sales and marketing, to develop and implement strategies to increase revenue and occupancy.
• Ensure that all safety and security procedures are in place and being followed.
• Stay up to date with industry trends and best practices and make recommendations for improvements.

Requirements:

• Bachelor's degree in hospitality management or related field
• Minimum of 5 years of experience in hotel operations management
• Strong leadership and communication skills
• Excellent problem-solving and decision-making abilities
• Ability to work well under pressure and manage multiple priorities.
• Knowledge of hotel industry trends and best practices
• Proficiency in Microsoft Office and hotel management software

Benefits: We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts. E.O.E.